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Here are answers to commonly asked questions about using Fetch.

  1. What are the new features in Fetch 5.3?
  2. Does Fetch support SFTP?
  3. Does Fetch support FTP with TLS/SSL (FTPS)?
  4. Does Fetch support challenge-response password systems?
  5. Does Fetch support resuming uploads?
  6. Is Fetch Section 508 compliant?

1. What are the new features in Fetch 5.3?

See the Fetch 5.3 release notes topic. If you are a regular user of Fetch upgrading from an earlier version, you may find either the Fetch 5.3 for Fetch 5 Users or the Fetch 5.3 for Fetch 4 Users help topic useful for learning about the changes in Fetch.

2. Does Fetch support SFTP?

Yes. Choose SFTP from the Connect using pop-up menu in the New Connection dialog. For more information, see the SFTP help topic.

3. Does Fetch support FTP with TLS/SSL (FTPS)?

Yes. Choose FTP with TLS/SSL from the Connect using pop-up menu in the New Connection dialog. Fetch supports both AUTH TLS (Explicit SSL) and SSL connect (Implicit SSL) connections. To use SSL connect (Implicit SSL), choose FTP with TLS/SSL and enter 990 in the Port field. For more information, see the FTP with TLS/SSL help topic.

4. Does Fetch support challenge-response password systems?

Yes. If Fetch detects a One-Time Password challenge, it automatically computes the one-time password, based on the secret password entered by the user. If, for some reason, you need to compute the response yourself, enter "***CHALLENGE***" in the password field. Fetch will show you the server's challenge and prompt you for a response. See the One-Time Password help topic for more information.

5. Does Fetch support resuming uploads?

Yes, for certain types of files. Choose Resume upload of file from the If a file already exists pop-up menu in the Put dialog to resume the upload of a file. See the resuming uploads help topic for more information and limitations.

6. Is Fetch Section 508 compliant?

Fetch is partially compliant with the Section 508 standards. See our compliance statement webpage for more information.