Fetch Softworks

2 basic Fetch Questions (19 posts)

• Started 20 years ago by improvist
• Latest reply 20 years ago from Jim Matthews

• improvist Member

  1- How can you show hidden files like .htaccess in Fetch for Mac OS X?
  2- When I uploaded .htaccess with chmod 755 for my website 6ftman.com, the whole site now returns a Server Internal Error message-- what happened and how do I restore the site?

  Posted 20 years ago #

• Jim Matthews Administrator

  If files like .htaccess are not appearing in the Fetch file list you may need to choose "Send LIST -al to UNIX Servers" from the Obscure Options pop-up menu in the Misc section of Preferences (choose Preferences... from the Customize menu, then click on the Misc. tab).

  As for why your site got an error after you uploaded your .htaccess file: that sounds like there was an error in the .htaccess file that kept the server from processing it. The quickest fix would be to rename or delete the .htaccess file. The real solution would be to correct the error in the file.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• improvist Member

  Thanks, I didn't see the obscure options tab and was probably afraid to click it lest that 'obscure' were a verb a not and not a noun: I wouldn't want to obscure my options, now!

  About .htaccess, I created a file in OS X textedit and named it hataccess. It contained one line: ErrorDocument 404 http://www.6ftman.com/404.html

  I uploaded this file and renamed it .htaccess (since you can't have dot-leading files on the Mac).

  This caused the whole site to return the Sever Internal Error message. Something must have been fishy with my procedure. Do you have any recommendations?

  Posted 20 years ago #

• Jim Matthews Administrator

  Did you choose "Make Plain Text" in TextEdit before you saved the file? Otherwise it might have been saved in RTF format, which would be a problem. You can verify that the file only contains what you want it to with the View Text File command in Fetch.

  You might also try changing the .htaccess file to say:

  ErrorDocument 404 /404.html

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• improvist Member

  I just tried both of those things. The file *was* RTF, but I saved as plain text. I also changed the ErrorDocument line to point to /404.html-- unfortunately, I still get the Internal Server Error from Cobalt RaQ, so I deleted .htaccess again.

  Posted 20 years ago #

• Jim Matthews Administrator

  I would contact the web service provider about the problem; they should be familiar with the issues and be able to look at the .htaccess file.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• improvist Member

  I did contact them and they sent me here-- they said there's nothing they can do.

  Posted 20 years ago #

• Jim Matthews Administrator

  One thing they can do -- that I can't, without your login information -- is actually look at the .htaccess file. It seems clear that there's something wrong with the file, but it's difficult for me to figure out what that is without looking.

  Could you select the file in Fetch, choose View Text File from the Remote menu, copy the contents of the window that appears, and paste that into your next post?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• improvist Member

  The hosting techs created the file for me from UNIX and it worked... good news is it works; bad news is I'll never know why I couldn't do it from the Mac.

  Posted 20 years ago #

• Jim Matthews Administrator

  You should be able to edit the file from your Mac by downloading it and then re-uploading it with Fetch (or using the Edit with BBEdit command).

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• kriz Member

  Hi.

  So why can't I transfer a RTF file? This is the problem i'm havng with fetch...I keep getting responses from the server that it cant read them. The problem is I dont care if it can read them. What I am trying to do is transfer files to my roommates PC so he can burn them on CD (I dont have a CD burner). Any advice? Also, is there a list of files I can't transfer??

  Posted 20 years ago #

• Jim Matthews Administrator

  kriz:

  Fetch can tranfer any kind of file. Could you post the contents of the Fetch Transcript window after you see the problem? Choose "Fetch Transcript" from the Window menu to open the transcript window. The Transcript should help me figure out what is happening.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• kriz Member

  OK, I have tried uploading files in both automatic and raw data modes.
  It is a big folder with many folders and files, and Ive tried transferring it all at once and folder by folder. And it gets stuck at different points. If I try to upload the entire folder, the error message reads:

  Server Response: LanguageItems.plist: Overlapped I/O Operation is in progress.

  If I try folder by folder, there is a different file it gets stuck on, and here is the error i get:

  Sever Response: UberQuicktimeBroadcaster.rtf: The filename, directory name, or volume label syntax is incorrect.

  Any help is very much appreciated, the problem could be something very simple for all i know I am new to fetch and new to mac. thanks.

  [This message has been edited by kriz (edited 06-16-2003).]

  Posted 20 years ago #

• kriz Member

  it wouldnt let me post the whole transcript...it was long anyway....here is a copy of the most recent attempt where it gets hung up on that RTF file.

  Connecting to 192.168.2.6 port 21 (6/16/03 8:48:20 PM)
  220 Microsoft FTP Service
  USER anonymous
  331 Anonymous access allowed, send identity (e-mail name) as password.
  PASS
  230-Hey it Deans house!
  230 Anonymous user logged in.
  SYST
  215 Windows_NT
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  SITE DIRSTYLE
  200 MSDOS-like directory output is on
  SITE DIRSTYLE
  200 MSDOS-like directory output is off
  PWD
  257 "/" is current directory.
  cur_relpath: work_dir: / url_path: Krizman's Folder/
  CWD Krizman's Folder/
  250 CWD command successful.
  PWD
  257 "/Krizman's Folder" is current directory.
  CWD Welcome to Mac OS X Server
  250 CWD command successful.
  PWD
  257 "/Krizman's Folder/Welcome to Mac OS X Server" is current directory.
  CWD Deutsch
  250 CWD command successful.
  PWD
  257 "/Krizman's Folder/Welcome to Mac OS X Server/Deutsch" is current directory.
  CWD Dokumentation
  250 CWD command successful.
  PWD
  257 "/Krizman's Folder/Welcome to Mac OS X Server/Deutsch/Dokumentation" is current directory.
  TYPE I
  200 Type set to I.
  PASV
  227 Entering Passive Mode (192,168,2,6,16,224).
  STOR Server Acknowledgements.pdf
  125 Data connection already open; Transfer starting.
  226 Transfer complete.
  Upload complete at 6/16/03 8:48:25 PM
  TYPE A
  200 Type set to A.
  PASV
  227 Entering Passive Mode (192,168,2,6,16,225).
  STOR U&#fffd;ber QuickTime Broadcaster.rtf
  550 U&#fffd;ber QuickTime Broadcaster.rtf: The filename, directory name, or volume label syntax is incorrect.
  ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
  ABOR
  225 ABOR command successful.
  PASV

  Posted 20 years ago #

• Jim Matthews Administrator

  First of all I should note that the error messages (the one about overlapped I/O, and the one about an incorrect file, directory or volume name) are coming from the NT server. This isn't a Mac or Fetch problem, it's a problem with a particular NT FTP server.

  As for the problem uploading Uber QuickTime Broadcaster.rtf, the server apparently has a problem with that name. You might try shortening it, to see if that helps. Another thing to try is changing the file name suffix (say, to .pdf) as an experiment, to see whether the server has a specific problem with .rtf files.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• kriz Member

  Thanks for the advice.

  Any ideas on what kind of problems the server could be having? I am also in control of the server and could just go over and fix them if you have any ideas.

  Posted 20 years ago #

• Jim Matthews Administrator

  The Overlapped I/O error seems to indicate a bug; I would contact the vendor of the FTP server software, or switch to a different one.

  You could also ask the vendor why it doesn't like that file name, if your experiments don't clarify that.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• paleolith Member

  Originally posted by improvist:

  Thanks, I didn't see the obscure options tab and was probably afraid to click it lest that 'obscure' were a verb a not and not a noun: I wouldn't want to obscure my options, now!

  Jim,

  I have to agree with improvist here. I'd suggest changing the way these options are prevented. I too thought "obscure" was a verb the first couple of times I looked at that panel.

  Edward Reid

  Posted 20 years ago #

• Jim Matthews Administrator

  Thanks for the feedback. I guess the web has gotten people to think of pop-up menu titles as possibly being verbs, when they were originally always nouns. Now I just need a synonym for the adjective "obscure" that is not also a verb.

  In any case I want to move the Send LIST -al to UNIX Servers to be next to the Omit file names beginning with a period option, since the former is less obscure than it should be and they both deal with the same general issue.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #