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3.0.3 works, 4.0 doesn't - help! (2 posts)

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  • Started 12 years ago by dgg
  • Latest reply 12 years ago from Jim Matthews
  • dgg Member

    I've been running 3.0.3 sucessfully for some time and now have a new client who has 4.0 - they cannot connect to our server but can connect to some others - I've put the demo version of 4 on my machine and it wont recognise the server either (and it's not just our server but others too). I've spoken to tech sppt. at Fetch on the cc line but they haven't been able to help - any ideas out there? dg

    Posted 12 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window after attempting to connect? Choose "Fetch Transcript" from the Window menu to reveal it. It might also help to see the transcript from Fetch 3.0.3.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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