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4.0.3 upgrade process (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by guest
  • Latest reply 10 years ago from Jim Matthews
  • guest Registered Member

    I am trying to upgrade from Fetch 4.0.2 to 4.0.3. I used the "Check for Updates" feature, provided all my contact info, and was told I was getting a "trial version" which I think is confusing. Then the download appeared to happen followed by... nothing. I used the Mac OS "Find" command to find the downloaded file on my hard drive in a folder called "eSellerate downloads." How was I supposed to know to look there? And now it's unclear how to get all my shortcuts, preferences, etc. from my copy of 4.0.2. This is a great product, but the upgrade process could be documented a LOT better.

    Posted 10 years ago #

  • Jim Matthews Administrator

    We agree that the upgrade process could be a lot better, and we're working on that. What you downloaded is a trial copy, but it will see that you had a license for 4.0.2 and use that serial number automatically. It will also automatically use your existing shortcuts and preferences.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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