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5.1.1 on new Mc Pro (4 posts)

  • Started 7 years ago by WallyTaberski
  • Latest reply 7 years ago from Scott McGuire
  • WallyTaberski Member

    I've recently installed 5.1.1 on a Mac Pro (Intel 10.4.7) and imported all my favorites with no problems. However, when I try to contact my server it crashes/closes when it gets to "Getting folder name".

    I logged into my server directly to make sure UN & PW were correct, and also uploaded using the previous computer I had (Mac G5) and that worked.

    Any ideas?

    Thanks,
    Wally

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Some Mac Pros shipped with a bug that keeps Fetch 5.1.1 from working. It sounds like you're running into that bug.

    This bug has been fixed by Mac OS X 10.4.8, which is available by choosing Software Update from the Apple menu.

    If you're still encountering the crashes after updating to Mac OS X 10.4.8, let us know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • WallyTaberski Member

    Thanks Scott,

    I've hesitated to update because of the problems I had (mainly with Adobe's CS) going from 10.4.5 to 10.4.6. This Mac shipped with 10.4.7 so I really didn't have a choice. So far, everything's been working fine.

    I'll update and see what happens.

    Thank you,
    Wally

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Wally,

    I understand your hesitation, but unfortunately there is no other fix other than to update to 10.4.8 (or run an older version of Fetch, such as Fetch 5.0.5 - but the downside is 5.0.5 is not Intel-native).

    For what it's worth, I've been using 10.4.8 on my Mac Pro since it was released and I haven't run into any problems, but of course, your setup may be different from mine.

    As always, you should make a backup of your hard drive before upgrading the OS, if possible!

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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