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access denied message (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 21 years ago by gshrzarmod
  • Latest reply 17 years ago from Jim Matthews
  • gshrzarmod Member

    When I try to upload a file to my internal server, I get the following message:

    227 Entering Passive Mode (65,163,0,10,13,174).
    STOR pp.pdf
    550 pp.pdf: Access is denied.
    ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
    ABOR
    225 ABOR command successful.

    The IT department says that permissions are set up correctly, and my user name and password are correct becauseI can log on. What's up?

    Posted 21 years ago #

  • Jim Matthews Administrator

    The server is saying that you don't have permission to upload that file. Is there already a file by that name? If there is, and you do not have write permission to it, that would explain the error.

    You might try uploading a file with a different name. If you got the same error it would suggest that you don't have permission to store any files in that directory.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 21 years ago #

  • gshrzarmod Member

    I did change the file name. Apparently, I cannot upload any file that I have tried by any name.

    Also, I find that logging in using the same password and user name on a PC allows me to upload those files. The problem seems to be MAC specific.

    Posted 21 years ago #

  • Jim Matthews Administrator

    I can't argue with your experience, but there's no technical way for the server to know whether it's talking to a Mac or a PC, so I'd guess that there's some other difference at work.

    Jim Matthews
    Fetch Softworks

    Posted 21 years ago #

  • toddbaxterdesign Member

    I have the same problem, that I can't upload files from my Mac, but I can upload the same file to the same ftp site with the same password, using a PC.

    Here is the Fetch transcript.
    Connecting to ftp.proformacbs.com port 21 (OS X firewall is off) (10/19/06 3:23:26 PM)
    Connected to 64.238.114.146 port 21 (10/19/06 3:23:27 PM)
    220 procbs-srv Microsoft FTP Service (Version 5.0).
    USER Stafford
    331 Password required for Stafford.
    PASS
    230 User Stafford logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    PWD
    257 "/" is current directory.
    TYPE I
    200 Type set to I.
    PASV
    227 Entring Passive Mode (64,238,114,146,252,125
    STOR JohnDeereImage.jpg
    550 JohnDeereImage.jpg: Access is denied.
    ftp_store_setup: -30004 (state == PUT_SETTING_UP)
    ABOR
    225 ABOR command successful.

    You say the server doesn't know whether it's talking to a Mac or PC, but don't offer any other suggestion. What could the issue be? Using the PC, I don't use Fetch, I just access their ftp site via Explorer and everything works fine.

    Posted 17 years ago #

  • Jim Matthews Administrator

    It could be that the server blocks uploads from some IP addresses, with the result that it blocks uploads from your Mac and not from your PC.

    Can you upload using any other Mac FTP client?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 17 years ago #

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