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"Access is denied" (4 posts)

  • Started 2 years ago by HJC
  • Latest reply 2 years ago from Jim Matthews
  • HJC Member

    Hi there,

    I am very new to your program and I am having a problem with it. I have no experience working with web editing and I am just trying to follow a set of instructions to update a website (only changing text). Some documents are uploaded ok, but sometimes I get an "access is denied" pop-up. The document that worked was edited in microsoft word, and the ones that don't appear to all be edited using Kompozer.

    Any help you could give would be appreciated! :)

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    It would help us to be able to view the Fetch Transcript after you get this error. To view the transcript, choose "Fetch Transcript" from the Window menu. You can post it here, or send it to us at http://fetchsoftworks.com/fetch/feedback .

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • HJC Member

    Thanks for the help! Here's the transcript.

    Fetch 5.7.3 (5H683) Intel (Web Store) running on Mac OS X 10.6.8 (10K549) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 12-09-25 T
    Connecting to wassersug.medicine.dal.ca port 21 (Mac OS X firewall is allowing connections) (12-09-12 10:14 AM)
    Connected to 129.173.91.64 port 21 (12-09-12 10:14 AM)
    220-Microsoft FTP Service
    220 This is the Dalhousie Medical School web server. Access to this server is limited to authorized Dalhousie staff only.
    USER iogah
    331 Password required for iogah.
    PASS
    230 User iogah logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/IOGAH" is current directory.
    PWD
    257 "/IOGAH" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (129,173,91,64,6,251).
    Making data connection to 129.173.91.64 port 1787
    LIST -al
    125 Data connection already open; Transfer starting.
    06-05-08 04:51PM 383684 anat_pic.jpg
    01-25-12 05:43PM 226 blank.html
    06-16-08 03:02PM 5855 cihr logo.jpg
    06-11-08 01:34PM 19031 coldtail.jpg
    06-10-08 03:10PM 222037 cryptic.JPG
    06-17-08 03:08PM 6039 CSA logo.jpg
    06-18-08 03:26PM 12376 currentresearch.html
    12-07-05 02:44PM 4358 dalhousie-logo.gif
    06-18-08 12:37PM 3382 Effects_of_Simulated_Hypogravity_link.html
    08-11-10 03:25PM 14593 embodyingthebody.html
    03-06-09 01:55PM 6720 EunuchArchivelink.html
    06-12-08 12:38PM 9793 EunuchArchivelogo.jpg
    11-17-10 03:52PM 37385 Expanded_bibliography_for_Wibowo_et_al.html
    03-26-09 01:44PM 266 files.html
    02-24-11 01:42PM 53 googlee417b4ddc82f1314.html
    06-16-08 03:46PM 2413 Handholding in Same Sex Couples.html
    02-04-10 02:19PM 4197 Handholding.html
    08-07-09 03:04PM 2880 hh_study_linkage.html
    01-29-10 02:50PM 4162 index.html
    12-17-08 12:29PM 39424 Invisibility_ms._Wassersug.doc
    06-10-08 02:44PM 105857 IR_0128.jpg
    06-10-08 02:44PM 128315 IR_0231.jpg
    06-16-08 03:51PM 21830 IRribbonsnake.JPG
    06-16-08 02:46PM 23988 joanneweb.JPG
    06-10-08 01:47PM 38550 joshprofile.jpg
    06-11-08 02:24PM 206353 kaylaweb.JPG
    12-01-08 03:57PM 4983152 larval_biology_of_N_ceylonensis.pdf
    06-18-08 02:16PM 2504 Laterality_in_amphibians.html
    05-27-08 11:30AM 290068 lilypadbackground.jpg
    06-11-08 02:29PM 30029 littlekayla.JPG
    06-16-08 04:27PM 4455 NSERC logo.jpg
    03-07-11 02:00AM 11877 ogah_and_wassersug_2011.html
    12-01-08 03:57PM 6150117 ontogenic_changes_in_N_ceylonensis.pdf
    12-22-08 06:03PM 411569 Passing through the wall essay.pdf
    06-16-08 03:14PM 4087 PCacouples.html
    03-12-09 09:40AM 52107124 PDA-47184983.pdf
    12-22-08 06:03PM 328853 proof.pdf
    09-11-12 06:35PM 245321 publications.html
    12-01-08 03:57PM 3645641 raising_N_ceylonensis.pdf
    12-07-05 02:29PM 107160 ribbonsnake.jpg
    06-18-08 12:17PM 13130 ribbonsnakelink.html
    06-09-08 03:17PM 51930 richard.jpg
    02-02-10 05:16PM 42858 RichardWassersugCV.html
    06-12-08 12:21PM 20628 roshambo_winery_logo.jpg
    02-22-11 03:24PM 10745 rot_et_al_2011_submitted.html
    01-26-12 02:29PM 179222 rot_et_al_survey_questions.pdf
    01-26-12 01:40PM 9258 rot_et_al_surveyed_websites.html
    08-27-09 04:55PM 6026 Selected_Recent_Pubs.html
    02-24-11 01:41PM 3067 sitemap.xml
    06-10-08 02:22PM 43568 snake.JPG
    09-12-11 10:43AM 380971 survey.pdf
    06-10-08 03:28PM 25164 tail.JPG
    12-01-08 03:57PM 2131525 terrestrial_breeding_of_N_ceylonensis.pdf
    06-03-11 01:32PM 195673 warkentin_et_al_2006.pdf
    06-18-08 03:05PM 176 wassersug.css
    01-29-10 02:50PM 4053 Wassersug_sleep_project.html
    11-17-10 03:52PM 262858 Wibowo et al_November 16 2010.pdf
    06-16-08 04:19PM 4300 Xenopus portrait.jpg
    226 Transfer complete.
    PWD
    257 "/IOGAH" is current directory.
    Update check skipped at 12-09-12 10:15 AM (next check after 12-09-17 9:06 AM)
    PWD
    257 "/IOGAH" is current directory.
    PWD
    257 "/IOGAH" is current directory.
    PWD
    257 "/IOGAH" is current directory.
    PWD
    257 "/IOGAH" is current directory.
    PASV
    227 Entering Passive Mode (129,173,91,64,7,20).
    Making data connection to 129.173.91.64 port 1812
    STOR currentresearch.html
    550 currentresearch.html: Access is denied.◇
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of currentresearch.html, will retry (attempt #1)
    PWD
    257 "/IOGAH" is current directory.
    PASV
    227 Entering Passive Mode (129,173,91,64,7,21).
    Making data connection to 129.173.91.64 port 1813
    STOR currentresearch.html
    550 currentresearch.html: Access is denied.◇
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of currentresearch.html, will retry (attempt #2)
    PWD
    257 "/IOGAH" is current directory.
    PASV
    227 Entering Passive Mode (129,173,91,64,7,22).
    Making data connection to 129.173.91.64 port 1814
    STOR currentresearch.html
    550 currentresearch.html: Access is denied.◇
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of currentresearch.html, will retry (attempt #3)
    PWD
    257 "/IOGAH" is current directory.
    PASV
    227 Entering Passive Mode (129,173,91,64,7,23).
    Making data connection to 129.173.91.64 port 1815
    STOR currentresearch.html
    550 currentresearch.html: Access is denied.◇
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    Fetch could not put “currentresearch.html” because the FTP server encountered an error accessing a file or folder. (If you entered a file name, folder name, or URL, check that it is correct.
    Server responded: “currentresearch.html: Access is denied. ”)
    ABOR
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 11587052 reply_received = 11587052 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 11587052 reply_received = 11587052 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 11587052 reply_received = 11587052 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 11587052 reply_received = 11587052 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 11587052 reply_received = 11587052 TickCount() - reply_received = 0
    225 ABOR command successful.

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for posting the transcript. The server is saying that your account (username: iogah) is not authorized to upload a replacement for the currentresearch.html file on the server. I would recommend contacting the server administrator and passing along the transcript. It could be that the permissions are set incorrectly for that file, or that you need to login with a different username.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

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