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All of a sudden fpt won't connect (2 posts)

  • Started 4 years ago by Amy
  • Latest reply 4 years ago from Scott McGuire
  • Amy Member

    Hi, we use fetch to transfer files and all of a sudden last week we started getting this message:
    an stp connection to ftp.xxx.com could not be opened because the connection refused.

    Any suggestions why this would happen and how to get it to stop?

    Thx - Amy

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Amy,

    Just to be clear, are you trying to connect to your server using SFTP or FTP?

    And if you are using SFTP, are you sure that is the option you want? (It may well be, but we find people often select it by accident when their server doesn't support it.)

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

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