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aol-internet explorer-earthlink (4 posts)

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  • Started 11 years ago by EllenM9373
  • Latest reply 11 years ago from Jim Matthews
  • EllenM9373 Member

    Hope someone can help!
    When I upload a page it shows on Internet Explorer but not on aol, (the account is through earthlink.) What am I doing wrong? I had a system crash about a month ago and am still having some minor problems and getting the new versions of pages on aol is one of them.
    HELP!

    Posted 11 years ago #

  • Jim Matthews Administrator

    What is the URL of the page? And what happens when you try to view that page using AOL's browser?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • EllenM9373 Member

    Originally posted by JimMatthews:

    What is the URL of the page? And what happens when you try to view that page using AOL's browser?

    Thanks,

    Jim Matthews
    Fetch Softworks

    TheInvestigatorsClassroom.html and NIA-NMNewsletter.html

    They are both pages on our website at www.nia-nm.com
    When I try to view them through aol they both keep coming up as the old version although I have updated other pages with no problem. I have tried option-refresh but that has not worked. Am open to suggestions! Thanks

    Posted 11 years ago #

  • Jim Matthews Administrator

    It sounds like a problem with AOL's web cache. If the page looks correct with IE then the files have been updated. The situation might resolve itself on its own, once the AOL cache realizes that the page has been updated. Uploading the pages again might help.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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