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AOL updates in Fetch (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by gwiz78
  • Latest reply 12 years ago from Jim Matthews
  • gwiz78 Member

    I'm unable to update my AOL server space using Fetch. I use ftp as my username and myscreename@aol.com for my password, however when I enter my user folder, it denies me access to create or edit new directories.

    Posted 12 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window after you get the error? Choose "Fetch Transcript" from the Window menu.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • glfisfn Member

    Did you ever get this resolved? I have had the same problem now, although I used to use fetch to ftp to AOL all the time successfully. I have spoken to AOL and get a different answer each time I call or chat with tech support.

    Posted 12 years ago #

  • Jim Matthews Administrator

    glfisfn:

    Could you post your transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Tom DeRousie Member

    The issue here is that you must be signed on to AOL under the screen name that you are trying to FTP to. Most AOL'ers know this, however there is a new "glitch" when using O/S X.

    AOL for O/S X does not properly authenticate the signed-on user with Fetch 4.0.1. A simple workaround for the O/S X user is to sign-on using AOL 5.0 (classic) while in the O/S X environment (classic emulation mode). Everything works fine then.

    On an OT footnote for Jim, when running Fetch 4.0.1 in O/S X, it cannot find/automatically launch Graphic Converter v4.2 (carbon) for O/S X.

    So, do I get $5 off the registration fee for helping solve/identify these problems? :p

    Tom DeRousie

    http://www.modernimaging.com

    Posted 12 years ago #

  • Jim Matthews Administrator

    Thanks for the assist, Tom. I am trying to figure out the GraphicConverter problem, and hopefully AOL will correct the problem with their software on X.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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