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application unexpectedly quit (10 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 19 years ago by leight
  • Latest reply 19 years ago from Jim Matthews
  • leight Member

    I have used Fetch for a while and one day, when trying to launch the program, I received a message "The application Fetch has unexpectedly quit." I trashed the program and downloaded it again and I still get the message everytime I try to launch the program. (I'm using mac OS 10.2.8 on a G5). Thanks for any help!

    Posted 19 years ago #

  • Jim Matthews Administrator

    I would remove the "Fetch Prefs", "Fetch Cache" and "Fetch Shortcuts" files from the Preferences folder in the Library folder in your Home folder. Then try running Fetch again. If that solves the problem, could you email the files you removed to bugs @ fetchsoftworks.com? We'd like to figure out why they caused a crash.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • leight Member

    I removed everything "Fetch" from my system, downloaded Fetch from the website again and had the same issue - Unexpectedly Quit.

    Posted 19 years ago #

  • Jim Matthews Administrator

    That's surprising. Do you get a crash log? If so, could you email it to bugs @ fetchsoftworks.com?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • DB Member

    I have this same exact problem. I trashed fetch cache, prefs, ... Still not opening up. I did everything that Leight mentioned. I run 10.2.6 on a G4.

    What's going on? This is a HUGE problem!

    I've always been a big fan of Fetch, but this needs to be resolved. Anybody know of some good Mac options for FTP?

    Posted 19 years ago #

  • Jim Matthews Administrator

    DB: Could you email the crash log to bugs @ fetchsoftworks.com? Have you tried deleting com.fetchsoftworks.Fetch.plist in addition to "Fetch Prefs", "Fetch Cache" and "Fetch Shortcuts'?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • guest Registered Member

    I'm running Fetch 4.03 on Mac 10.2.8...won't even launch at all. No error codes or anything. HELP!!!

    Posted 19 years ago #

  • Jim Matthews Administrator

    Mike Moore: Could you try removing "Fetch Prefs", "Fetch Cache", "Fetch Shortcuts" and "com.fetchsoftworks.Fetch.plist" from the Preferences folder in the Library folder of your Home folder?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • lexgraphics Member

    Same problem here...I'm using G4 on system 10.2.8. I have used Fetch for quite some time and this same problem happened to me today. Help!

    Originally posted by leight:

    I have used Fetch for a while and one day, when trying to launch the program, I received a message "The application Fetch has unexpectedly quit." I trashed the program and downloaded it again and I still get the message everytime I try to launch the program. (I'm using mac OS 10.2.8 on a G5). Thanks for any help!

    Posted 19 years ago #

  • Jim Matthews Administrator

    lexgraphics: Have you tried removing "Fetch Prefs", "Fetch Cache", "Fetch Shortcuts" and "com.fetchsoftworks.Fetch.plist" from the Preferences folder in the Library folder of your Home folder?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

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