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Automatic downloads, whether I want them or not (4 posts)

  • Started 7 years ago by SandyF
  • Latest reply 7 years ago from Scott McGuire
  • SandyF Member

    I must be doing something wrong. Every time I open Fetch to my main shortcut, it wants to download a specific file to my computer; it's always the same file. This doesn't happen on another shortcut I have, and I can't figure out what's different between the two.

    I've had the problem in version 5.2, as well as in the new update (5.2.1).

    Any ideas? Thanks!

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    You can create shortcuts to files as well as folders in Fetch. After you create a shortcut to a file, Fetch will download that file whenever you open the shortcut.

    So my guess is that you accidentally created a shortcut to a file, instead of a folder, when you created your main shortcut.

    Try the following:

    * Choose "Show Shortcuts" from the "Shortcuts" menu.
    * Locate your main shortcut. Click on it once to select it.
    * Choose "Edit Shortcut" from the "Shortcuts" menu.
    * Look at the information in the "Path" field. Does it end with the name of the file that always gets downloaded? If so, delete the name of the file from the end of the Path, but leave the rest of the text alone (assuming it's opening to the correct folder).
    * Click OK to save your changes.
    * Try opening the shortcut again.

    Let us know if this fixed the problem or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • SandyF Member

    Thanks, Scott, but it didn't work.I did a screenshot of what I saw in the editing window, but I guess it can't be posted here. At any rate, the Kind list says it's a folder, and the Path field is completely empty, as is the Port field. The Name, Hostname, Username and Password fields are correct, and I connect via FTP.

    What else should I try?

    Thanks again for the reply.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    You can't post images here directly, that's correct. Could you please email it to us by clicking on the "Contact Us" link at the bottom of the page?

    And could you also email us your entire shortcuts file? That might provide a clue as well. You can find it by doing the following:

    * Choose "Home" from the Go menu in the Finder
    * Open the Library folder
    * Open the Preferences folder
    * Your shortcuts file is the one named com.fetchsoftworks.Fetch.Shortcuts.plist.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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