Fetch Softworks

Bought Fetch - need to re re-install (9 posts)

• Started 11 years ago by Deb
• Latest reply 11 years ago from Lisa Kahane

• Deb Member

  Hi,

  I'm hoping you may have a log of those who have
  already purchased Fetch ... as I need to download
  and re-install (without having to buy it a second time).

  Thanks, Deb

  Deborah Jacobs
  415.333.9798
  widgetry@mindspring.com

  Posted 11 years ago #

• Jim Matthews Administrator

  Hi,

  Yes, we have you in our records. I will send the information to your email address.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Susan Ambrosini Member

  I have a new computer and need to reinstall Fetch. I purchased Fetch 4.0.3. Education but is no longer supported. Suggestions?

  Sue

  Posted 11 years ago #

• Jim Matthews Administrator

  You can download Fetch from http://fetchsoftworks.com and enter your serial number when you are prompted. If you don't have your serial number, fill out the form at http://fetchsoftworks.com/fetch/serial and we'll look it up.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Lisa Kahane Member

  I will need to re-install the version of Fetch I updated today. Please tell me what to do. Thanks.

  Posted 11 years ago #

• Jim Matthews Administrator

  To reinstall:

  1) Quit Fetch
  2) Drag your copy of Fetch to the Trash
  3) Download a new copy of Fetch from http://fetchsoftworks.com
  4) Install the new copy

  Let me know if you run into any problems!

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Lisa Kahane Member

  Thanks, Jim. I'll be doing this tomorrow - on a new computer. The Fetch site will recognize me?

  Posted 11 years ago #

• Jim Matthews Administrator

  The first time you run Fetch it will ask you for your serial number. If you've lost that info, fill out the form at http://fetchsoftworks.com/fetch/serial and we'll look it up for you.

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Lisa Kahane Member

  Many thanks! LK

  Posted 11 years ago #