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broken connection (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by Anne La Berge
  • Latest reply 12 years ago from Jim Matthews
  • Anne La Berge Member

    I keep getting the following now that I've updated to Fetch 4.

    Your connection with the server has been cut off (the server may be busy).

    Posted 12 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window? Choose "Fetch Transcript" from the Window menu after you get the error message.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Anne La Berge Member

    Yes, It says
    Error, the server has dropped the connection (it may be too busy).
    But this can't be true because I've been trying for over a week now and the problem began when installed Fetch 4.

    Thanks.

    Posted 12 years ago #

  • Jim Matthews Administrator

    There should be more than that in the Fetch Transcript window; could you post the entire contents?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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