Fetch Softworks

Bug with Fetch 5 (6 posts)

• Started 18 years ago by guest
• Latest reply 18 years ago from Scott McGuire

• guest Registered Member

  Having upgraded to Fetch 5, I get the message "The action could not be completed because the hostname is invalid" and it is impossible to get out of this loop: each time you press "OK" it keeps popping up, disabling all other commands.

  Using 10.3.9 on G4 Cube with 768 Mo RAM.

  Posted 18 years ago #

• cappyp5240 Member

  I'm getting the same thing with the new 5.0.

  Says the Host name is invalid as it conntains illegal characters - it does NOT.

  Running Tiger 10.4.1

  Posted 18 years ago #

• Jim Matthews Administrator

  I'd like to get to the bottom of these problems. Could you send your system.log and Fetch Prefs files to bugs at fetchsoftworks.com? To find the system.log file, choose "Go to Folder..." from the Go menu in the Finder and type "/var/log" (without the quotes).

  To find the Fetch Prefs file, choose "Home" from the "Go" menu in the Finder, open the Library folder, then open the Preferences folder.

  Thanks!

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• johnnyh Member

  Same problem here, any resolutions? back to using transmit until i can get this fix :)

  Posted 18 years ago #

• Scott McGuire Administrator

  johnnyh,

  Please try deleting your current "Fetch Prefs" file and see if that fixes the problem.

  To find the Fetch Prefs file, choose "Home" from the "Go" menu in the Finder, open the Library folder, then open the Preferences folder.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #

• Scott McGuire Administrator

  This problem has been fixed by the Fetch 5.0.1 update.

  You can download Fetch 5.0.1 from the home page of the Fetch Softworks website:

  http://fetchsoftworks.com

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #