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Bug with Fetch 5 (6 posts)

  • Started 9 years ago by guest
  • Latest reply 9 years ago from Scott McGuire
  • guest Registered Member

    Having upgraded to Fetch 5, I get the message "The action could not be completed because the hostname is invalid" and it is impossible to get out of this loop: each time you press "OK" it keeps popping up, disabling all other commands.

    Using 10.3.9 on G4 Cube with 768 Mo RAM.

    Posted 9 years ago #

  • cappyp5240 Member

    I'm getting the same thing with the new 5.0.

    Says the Host name is invalid as it conntains illegal characters - it does NOT.

    Running Tiger 10.4.1

    Posted 9 years ago #

  • Jim Matthews Administrator

    I'd like to get to the bottom of these problems. Could you send your system.log and Fetch Prefs files to bugs at fetchsoftworks.com? To find the system.log file, choose "Go to Folder..." from the Go menu in the Finder and type "/var/log" (without the quotes).

    To find the Fetch Prefs file, choose "Home" from the "Go" menu in the Finder, open the Library folder, then open the Preferences folder.

    Thanks!

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • johnnyh Member

    Same problem here, any resolutions? back to using transmit until i can get this fix :)

    Posted 9 years ago #

  • Scott McGuire Administrator

    johnnyh,

    Please try deleting your current "Fetch Prefs" file and see if that fixes the problem.

    To find the Fetch Prefs file, choose "Home" from the "Go" menu in the Finder, open the Library folder, then open the Preferences folder.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

  • Scott McGuire Administrator

    This problem has been fixed by the Fetch 5.0.1 update.

    You can download Fetch 5.0.1 from the home page of the Fetch Softworks website:

    http://fetchsoftworks.com

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

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