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Cannot connect if trying to save password to keychain (2 posts)

  • Started 11 months ago by pjunk
  • Latest reply 11 months ago from Jim Matthews
  • pjunk Member

    When trying to connect, if I click on the "Add password to keychain" option, it fails. If the box is unchecked, the connection works. This only happens with one of two users. I am running Fetch 5.7.3 on a Mac with Mavericks.

    Posted 11 months ago #

  • Jim Matthews Administrator

    Hi,

    The first thing I'd try is running Keychain First Aid. To do that:

    1) Choose Utilities from the Go menu in the Finder
    2) Open Keychain Access
    3) Choose Keychain First Aid from the Keychain Access menu
    4) Enter your password and click Start to verify your keychain configuration. If any problems are found, click Repair and Start to attempt to repair them.

    If that doesn't solve the problem could you send the Fetch.log file from the machine that doesn't connect to bugs@fetchsoftworks.com ? I'll take a look and see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 months ago #

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