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Cannot connect to a specific ftp server - filezilla works though (6 posts)

  • Started 3 months ago by bouche
  • Latest reply 2 months ago from Jim Matthews
  • bouche Member

    I got an account with a seedbox that provides an FTP interface. When I set it up, I followed their instructions and everything worked fine. However, last week, I could not connect and receive a "server dropped the connection" error.

    I contacted their support and they told me that they had no problems connecting to the resource and suggested I try Filezilla. I tried that, and connected no problem.

    I prefer Fetch over any other FTP client on mac. I was able to connect to your ftp site, as well as another one that I use for my website both with Fetch.

    I really don't know what else to try. Their support suggested I contact you.

    Posted 3 months ago #

  • Jim Matthews Administrator

    Hi,

    Could you contact us at http://fetchsoftworks.com/fetch/feedback and send a transcript of your failed connection attempt? It would also help to see a transcript from Filezilla.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 months ago #

  • bouche Member

    well, problem is resolved. I just installed Yosemite beta and launched Fetch to grab the transcript or log if I could find it.

    I tried the connection and it worked.

    Thanks for the quick response.

    Edited 3 months ago #

  • Jim Matthews Administrator

    Thanks for following up, and for giving Fetch a try on Yosemite!

    Posted 3 months ago #

  • bouche Member

    If you have any closed beta's for a version you're getting ready for Yosemite, I'd be happy to help out.

    Posted 2 months ago #

  • Jim Matthews Administrator

    Thanks for the offer! We'll make an announcement when we next need beta testers.

    Posted 2 months ago #

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