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Cannot connect to FTP server (2 posts)

  • Started 5 years ago by Denise
  • Latest reply 5 years ago from Scott McGuire
  • Denise Member

    I've been using FETCH as my FTP for years. Today I'm getting an error message saying that the FTP cannot hold the connection. I've already upgraded to the new version. Can you help?

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Denise,

    When you suddenly can't connect to a server that you have previously been able to connect to, and you haven't made any changes, this almost always means the server is experiencing problems.

    If you're still experiencing problems, you should contact the people who run the server to see if they are aware of any problems and verify the hostname, username, and password you are using to make sure that there hasn't been a change in the connection information.

    If you still have questions after talking to them, please let us know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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