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Cannot connect to Server (9 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by dtrinis
  • Latest reply 11 years ago from Jim Matthews
  • dtrinis Member

    I've downloaded the new Fetch and while trying to connect to my ISP I get the following:

    Cannot connect to 216.222.78.183:2128. The last 7 numbers change from time to time.

    Support from the ISP tells me that Fetch is trying to connect to port 2128 when it should be port 21 BUT they cannot help me to correct the situation.

    I am cyber-stupid. Any help will be appreciated.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Can you post the contents of the Fetch Transcript window? Choose "Fetch Transcript" from the Window menu to open the window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • dtrinis Member

    What do you mean by post? And post it where? I can open the Transcript window.

    Posted 11 years ago #

  • dtrinis Member

    Due to some fortuitous happenstance, I now can put files at the site BUT when I go to the site to see it, all is blank. Nothing can be seen. What now?

    Posted 11 years ago #

  • Jim Matthews Administrator

    By "post" I meant "include in your reply to this forum". Could you post the transcript of an upload, along with the URL (the address) of the web page that is not showing up correctly?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • dtrinis Member

    I was just able to connect to: ftp.rica.net but as soon as I tried to upload a file, it was refused.

    The url is: www.home.rica.net/dtrinis or
    www.sherandoroses.com

    Below is the Fetch Transcript.

    Thanks for your help.

    Fetch 4.0.2 System 0x851 Expires 11/04/2002 TR
    Connecting to ftp.rica.net port 21 (10/29/02 5:49:19 AM)
    220 home.rica.net NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER dtrinis
    331 User dtrinis okay, need password.
    PASS
    230-You are user #1 of 300 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    PORT 216,222,78,206,152,19
    200 PORT command successful.
    LIST
    550 Cannot connect to 216.222.78.206:38931 - Connection refused.
    QUIT
    send_cmd():con_conn->Putline() returns -3155
    Connecting to ftp.rica.net port 21 (10/29/02 5:49:45 AM)
    220 home.rica.net NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER dtrinis
    331 User dtrinis okay, need password.
    PASS
    530 Login incorrect.
    Connecting to ftp.rica.net port 21 (10/29/02 5:50:02 AM)
    220 home.rica.net NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER dtrinis
    331 User dtrinis okay, need password.
    PASS
    230-You are user #1 of 300 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    PORT 216,222,78,206,176,82
    200 PORT command successful.
    STOR index.html
    550 Cannot connect to 216.222.78.206:45138 - Connection refused.
    ftp_store_setup: -30000 (state == PUT_SETTING_UP)

    Posted 11 years ago #

  • Jim Matthews Administrator

    I would recommend checking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences. Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • dtrinis Member

    You're a genius and a great help. Got all the text running but have not yet figured how to get the background images to show. I've uploaded them to the site but no o.

    Posted 11 years ago #

  • Jim Matthews Administrator

    I'm glad that helped. As for the background, make sure that you've uploaded the background image file, and that the HTML tag is looking for the image in the same folder where you've uploaded it.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

Topic closed

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