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Cannot delete files (7 posts)

  • Started 8 years ago by tfody
  • Latest reply 8 years ago from tfody
  • tfody Member

    I have tried various ways to delete several files and am having no luck. I have set the option "Send List -al to Unix Servers" but I still cannot delete. The host (Interland) for our ftp says I have to fix the problem on my end because it is due to hidden files. Here is the fetch transcript.

    Connecting to ftp.odysseypress.com port 21 (9/21/05 10:11:05 AM)
    220-Microsoft FTP Service
    220 IPSWAZ0003ATL2 (Customer FTP)
    USER userxxxxxxx
    331 Password required for userxxxxxxx.
    PASS
    230 User userxxxxxx logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/" is current directory.
    CWD www
    250 CWD command successful.
    PWD
    257 "/www" is current directory.
    CWD public
    250 CWD command successful.
    PWD
    257 "/www/public" is current directory.
    CWD incoming
    250 CWD command successful.
    PWD
    257 "/www/public/incoming" is current directory.
    PORT xxx,xxx,xxx,xx,xx,xxx
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drwxrwxrwx 1 owner group 0 Sep 13 5:44
    folder1
    drwxrwxrwx 1 owner group 0 Sep 14 17:03 folder2
    drwxrwxrwx 1 owner group 0 Jun 30 9:58 folder3
    drwxrwxrwx 1 owner group 0 Sep 20 16:15 Tammy
    226 Transfer complete.
    CWD Tammy
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Tammy" is current directory.
    DELE University of Calif grid
    550 University of Calif grid : The system cannot find the file specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/www/public/incoming/Tammy" is current directory.
    PORT xxx,xxx,xxx,xx,x,xxx
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drwxrwxrwx 1 owner group 0 Aug 8 16:35 Inventory
    -rwxrwxrwx 1 owner group 31744 Aug 29 16:11 University of Calif grid
    226 Transfer complete.

    Suggestions?

    Posted 8 years ago #

  • Jim Matthews Administrator

    Are you running Mac OS X 10.2.4 or later? If so I'd recommend trying Fetch 5, which you can download from http://fetchsoftworks.com We improved the handling of hidden files on Windows servers in Fetch 5.

    If that does not work please post a transcript and I'll see what we can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • tfody Member

    Still no luck. here is the transcript

    Connecting to ftp.xxxxxxx.com port 21 (9/21/05 2:53:11 PM)
    Connected to xxx.xxx.xxx.xxx port 21 (9/21/05 2:53:11 PM)
    220-Microsoft FTP Service
    220 IPSWAZ0003ATL2 (Customer FTP)
    USER userxxxxxx
    331 Password required for userxxxxxx.
    PASS
    230 User userxxxxxx logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    PWD
    257 "/" is current directory.
    CWD www
    250 CWD command successful.
    PWD
    257 "/www" is current directory.
    CWD public
    250 CWD command successful.
    PWD
    257 "/www/public" is current directory.
    CWD incoming
    250 CWD command successful.
    PWD
    257 "/www/public/incoming" is current directory.
    TYPE A
    200 Type set to A.
    PORT xxx,xxx,xxx,xx,xxx,xx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    09-13-05 05:44AM <dir> xxxxx1
    09-21-05 02:49PM <dir> xxxxx2
    06-30-05 09:58AM <dir> xxxxx3
    09-20-05 04:15PM <dir> Tammy
    226 Transfer complete.
    CWD Tammy
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Tammy" is current directory.
    DELE University of Calif grid
    550 University of Calif grid : The system cannot find the file specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/www/public/incoming/Tammy" is current directory.
    PORT xxx,xxx,xxx,xx,xx,xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:35PM <dir> Inventory
    08-29-05 04:11PM 31744 University of Calif grid
    226 Transfer complete.
    CWD /www/public/incoming
    250 CWD command successful.
    PWD
    257 "/www/public/incoming" is current directory.
    PORT xxx,xxx,xxx,xx,xx,xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    09-13-05 05:44AM <dir> xxxxx1
    09-21-05 02:49PM <dir> xxxxx2
    06-30-05 09:58AM <dir> xxxxx3
    09-20-05 04:15PM <dir> Tammy
    226 Transfer complete.
    CWD Customers
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Customers" is current directory.
    PORT xxx,xxx,xxx,xx,xx,xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    12-01-04 11:06AM <dir> xxx
    09-14-05 04:04PM <dir> xxx
    08-06-05 05:45AM <dir> xxx
    09-14-05 08:11AM <dir> xxx
    09-13-05 01:49PM <dir> xxx
    08-30-05 09:39AM <dir> xxx
    09-13-05 01:49PM <dir> xxx
    08-06-05 05:45AM <dir> xxx
    09-12-05 10:44PM <dir> xxx
    226 Transfer complete.
    CWD Tammy
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Customers/Tammy" is current directory.
    PORT 192,168,123,15,188,184
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:48PM <dir> Inventory
    226 Transfer complete.
    CWD Inventory
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Customers/Tammy/Inventory" is current directory.
    PORT xxx,xxx,xxx,xx,xxx,xx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:47PM <dir> 1- Cut size inventory
    226 Transfer complete.
    Update check skipped at 09/21/2005 02:54 PM (next check after 09/28/2005 04:35 AM)
    CWD 1- Cut size inventory
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Customers/Tammy/Inventory/1- Cut size inventory" is current directory.
    PORT xxx,xxx,xxx,xx,xxx,xx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:46PM 227840 9B-Epic II - 19 x 12 1%2f2
    226 Transfer complete.
    DELE 9B-Epic II - 19 x 12 1%2f2
    550 9B-Epic II - 19 x 12 1%2f2 : The system cannot find the file specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/www/public/incoming/Customers/Tammy/Inventory/1- Cut size inventory" is current directory.
    PORT xxx,xxx,xxx,xx,xxx,xx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:46PM 227840 9B-Epic II - 19 x 12 1%2f2
    226 Transfer complete.
    PWD
    257 "/www/public/incoming/Customers/Tammy/Inventory/1- Cut size inventory" is current directory.
    PWD
    257 "/www/public/incoming/Customers/Tammy/Inventory/1- Cut size inventory" is current directory.
    PWD
    257 "/www/public/incoming/Customers/Tammy/Inventory/1- Cut size inventory" is current directory.

    Posted 8 years ago #

  • Jim Matthews Administrator

    The problem is that the server says there's a file named "9B-Epic II - 19 x 12 1%2f2", but when we say to delete the file named "9B-Epic II - 19 x 12 1%2f2" it says there's no such file.

    To work around this you might try entering the "1- Cut size inventory" folder, holding down Shift and clicking Delete. You will be asked to enter the name of the file to delete; enter

    9B-Epic II - 19 x 12 1/2

    It could be that the server is substituting %2f for / because some systems don't like slashes in file names. Which is one reason to avoid using them.

    If that works you can try deleting the whole folder again, and hopefully you'll get further.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • tfody Member

    No luck. Here is the transcript of me trying to delete a couple of things.

    Fetch 5.0.2 (5A664) running on Mac OS X 10.3.9 (7W98)
    StuffIt Engine 0x811, StuffIt SDK Version 9.0.1
    Expires 10/06/2005 T
    Connecting to ftp.odysseypress.com port 21 (9/22/05 8:53:10 AM)
    Connected to xxx.xxx.xxx.xxx port 21 (9/22/05 8:53:10 AM)
    220-Microsoft FTP Service
    220 IPSWAZ0003ATL2 (Customer FTP)
    USER user1070193
    331 Password required for userxxxxxx.
    PASS
    230 User userxxxxxx logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    CWD www/public/incoming/Tammy/
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Tammy" is current directory.
    TYPE A
    200 Type set to A.
    PORT xxx.xxx.xxx.xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:35PM <dir> Inventory
    08-29-05 04:11PM 31744 University of Calif grid
    226 Transfer complete.
    DELE University of Calif grid
    550 University of Calif grid : The system cannot find the file specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/www/public/incoming/Tammy" is current directory.
    PORT xxx.xxx.xxx.xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:35PM <dir> Inventory
    08-29-05 04:11PM 31744 University of Calif grid
    226 Transfer complete.
    CWD University of Calif grid
    550 University of Calif grid: The system cannot find the file specified.
    DELE University of Calif grid
    550 University of Calif grid: The system cannot find the file specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/www/public/incoming/Tammy" is current directory.
    PORT xxx.xxx.xxx.xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:35PM <dir> Inventory
    08-29-05 04:11PM 31744 University of Calif grid
    226 Transfer complete.
    CWD Inventory
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Tammy/Inventory" is current directory.
    PORT xxx.xxx.xxx.xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-08-05 04:35PM <dir> 1- Cut size inventory
    08-05-05 04:36PM 11776 7A OPI letterhead & Env.
    226 Transfer complete.
    CWD 1- Cut size inventory
    250 CWD command successful.
    PWD
    257 "/www/public/incoming/Tammy/Inventory/1- Cut size inventory" is current directory.
    PORT xxx.xxx.xxx.xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-05-05 04:36PM 11264 7-80# Xerox Digital Gloss
    08-05-05 04:36PM 227328 9B-Epic II - 19 x 12 1%2f2
    226 Transfer complete.
    Update check skipped at 09/22/2005 08:54 AM (next check after 09/28/2005 04:35 AM)
    CWD 9B-Epic II - 19 x 12 1/2
    550 9B-Epic II - 19 x 12 1/2: The system cannot find the path specified.
    DELE 9B-Epic II - 19 x 12 1/2
    550 9B-Epic II - 19 x 12 1/2: The system cannot find the path specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/www/public/incoming/Tammy/Inventory/1- Cut size inventory" is current directory.
    PORT xxx.xxx.xxx.xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-05-05 04:36PM 11264 7-80# Xerox Digital Gloss
    08-05-05 04:36PM 227328 9B-Epic II - 19 x 12 1%2f2
    226 Transfer complete.
    CWD 9B-Epic II - 19 x 12 1/2
    550 9B-Epic II - 19 x 12 1/2: The system cannot find the path specified.
    DELE 9B-Epic II - 19 x 12 1/2
    550 9B-Epic II - 19 x 12 1/2: The system cannot find the path specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/www/public/incoming/Tammy/Inventory/1- Cut size inventory" is current directory.
    PORT xxx.xxx.xxx.xxx
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-05-05 04:36PM 11264 7-80# Xerox Digital Gloss
    08-05-05 04:36PM 227328 9B-Epic II - 19 x 12 1%2f2
    226 Transfer complete.
    CWD 9B-Epic II - 19 x 12 1%2f2
    550 9B-Epic II - 19 x 12 1%2f2: The system cannot find the file specified.
    DELE 9B-Epic II - 19 x 12 1%2f2
    550 9B-Epic II - 19 x 12 1%2f2: The system cannot find the file specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/www/public/incoming/Tammy/Inventory/1- Cut size inventory" is current directory.
    PORT 192,168,123,15,8,141
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    08-05-05 04:36PM 11264 7-80# Xerox Digital Gloss
    08-05-05 04:36PM 227328 9B-Epic II - 19 x 12 1%2f2
    226 Transfer complete.
    PWD
    257 "/www/public/incoming/Tammy/Inventory/1- Cut size inventory" is current directory.

    Posted 8 years ago #

  • Jim Matthews Administrator

    It looks like the server doesn't support deleting files with those characters via FTP. You should ask Interland to delete the files from their end (if they can't delete files from their own servers I would get a different hosting provider).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • tfody Member

    Thanks for the advice. We are in the process of moving it in house where I can manage it directly.

    Tammy

    Posted 8 years ago #

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