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Cannot download folder (7 posts)

  • Started 7 years ago by cloudm
  • Latest reply 7 years ago from cloudm
  • cloudm Member

    When I drag and drop a folder from Fetch to my Mac I get this message

    "Fetch could not get "folder name" because the file is busy and cannot be deleted or overwritten. Try saving under a different name"

    I have looked at the perfernces under Fetch and my computer by can't find anything that can help.

    Anyone got any ideas? Thank you for your time!

    Posted 7 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you see this error? That will help us figure out what is happening.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • cloudm Member

    This is what I got when I tried to drag and drop the "about" folder to my computer.

    -------------------------------------------
    CWD about
    250 Directory successfully changed.
    PWD
    257 "/webpages/about"
    create_dir_longname: -47 (state == RGET_GETTING_WD)
    PWD
    257 "/webpages/about"
    -------------------------------------------

    Now when I drag and drop "files" to my computer they work, but not the folders.

    Let me know if you need more information. Thanks!

    Posted 7 years ago #

  • Jim Matthews Administrator

    Is it possible that there's already a folder or file named "about" on your disk (i.e. in the folder where you're dropping the "about" folder from your server)?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • cloudm Member

    yes there is the same folder on my disk as on my server. I am trying to download the folder to replace the one on my computer. I can do this with files, but not with folders.

    Example... I want the folder "about" on my server to replace the folder "about" on my computer.

    This way I don't have to open the folder and select all the files to download them.

    I hope I am making sense and not confusing you. ;)

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Unfortunately. at the moment Fetch cannot replace an existing folder on your Macintosh with a downloaded folder of the same name when you use drag-and-drop to download it, so that's why you're getting the error. As you noticed, Fetch can replace files with the same names, but it can't replace folders.

    One workaround is to delete the folder on your Macintosh before downloading the folder from the server.

    You can also avoid the problem by going to Fetch Preferences, clicking the Download tab, and unchecking the "Overwrite files with conflicting names" checkbox. However, when you do this, you'll end up with both the original Macintosh folder, and a new Macintosh folder named "about 1" (which is the newly downloaded copy of the folder) and this may not be what you want.

    Finally, you could consider using Fetch's Mirror command, which will synchronize the contents of folders on your Macintosh and folders on the server. You can learn more about it by reading the Mirror window and Mirroring a local folder to a remote folder help topics in Fetch Help (or click on the links here).

    And we'll look a better way of replacing a folder when you download it via drag-and-drop for future versions of Fetch.

    Please let us know if you have more questions. Thanks,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 07-13-2006).]

    Posted 7 years ago #

  • cloudm Member

    ah ha! Thanks for your comment. That answered a lot of my questions.

    I hope Fetch will soon be able to drap-and-drop folders like it does with files.

    But in the meantime, I am going to check out the "Mirror Window" and see how that works for me. Thanks again!

    =)

    Posted 7 years ago #

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