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  1. Page 1

Cannot drag folders from desktop to fetch but pdfs and jpegs transfer (2 posts)

  • Started 7 years ago by Diana Silva
  • Latest reply 7 years ago from Jim Matthews
  • Diana Silva Member

    Error Message: Fetch could not create the folder "9781502144 indesign" because the FTP server sent an unexpected response. check the Fetch Transcript window for more information. Server responded: Permission denied"
    Here is the transcript:
    Fetch 5.7.5 (5H1476) Intel (Web Store) running on Mac OS X 10.11.6 (15G1212) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCHEX001-SAVY-EY3D T
    Connecting to ftp.ingramcontent.com port 21 (Mac OS X firewall is allowing connections) (2/13/17, 3:22 PM)
    Connected to 198.183.167.175 port 21 (2/13/17, 3:22 PM)
    220 Service ready for new user.
    USER Cornell
    331 User name okay, need password for Cornell.
    PASS
    230 User logged in, proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    CWD archive/
    250 Directory changed to /archive
    PWD
    257 "/archive" is current directory.
    TYPE A
    200 Command TYPE okay.
    PORT 10,255,217,152,201,242
    200 Command PORT okay.
    LIST -al
    150 File status okay; about to open data connection.
    drwx------ 3 user group 0 Feb 2 07:28 IngestionJob-0001161152
    drwx------ 3 user group 0 Feb 2 12:34 IngestionJob-0001163192
    drwx------ 3 user group 0 Feb 2 12:52 IngestionJob-0001163262
    drwx------ 3 user group 0 Feb 2 13:45 IngestionJob-0001163582
    drwx------ 3 user group 0 Feb 3 11:32 IngestionJob-0001168802
    drwx------ 3 user group 0 Feb 3 15:09 IngestionJob-0001170652
    drwx------ 3 user group 0 Feb 3 17:02 IngestionJob-0001171072
    drwx------ 3 user group 0 Feb 8 16:50 IngestionJob-0001193432
    226 Closing data connection.
    CWD 9781501705151_indesign
    550 No such directory.
    MKD 9781501705151_indesign
    550 Permission denied
    Fetch could not create the folder “9781501705151_indesign” because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “Permission denied”)
    ftp_mkdir: 2,-30000 (state == RPUT_MAKING_DIR)
    PWD
    257 "/archive" is current directory.
    PORT 10,255,217,152,201,247
    200 Command PORT okay.
    LIST -al
    150 File status okay; about to open data connection.
    drwx------ 3 user group 0 Feb 2 07:28 IngestionJob-0001161152
    drwx------ 3 user group 0 Feb 2 12:34 IngestionJob-0001163192
    drwx------ 3 user group 0 Feb 2 12:52 IngestionJob-0001163262
    drwx------ 3 user group 0 Feb 2 13:45 IngestionJob-0001163582
    drwx------ 3 user group 0 Feb 3 11:32 IngestionJob-0001168802
    drwx------ 3 user group 0 Feb 3 15:09 IngestionJob-0001170652
    drwx------ 3 user group 0 Feb 3 17:02 IngestionJob-0001171072
    drwx------ 3 user group 0 Feb 8 16:50 IngestionJob-0001193432
    226 Closing data connection.
    CWD IngestionJob-0001193432
    250 Directory changed to /archive/IngestionJob-0001193432
    PWD
    257 "/archive/IngestionJob-0001193432" is current directory.
    PORT 10,255,217,152,201,248
    200 Command PORT okay.
    LIST -al
    150 File status okay; about to open data connection.
    -rw------- 1 user group 1295486 Nov 23 10:44 9781501705229_PUBXML.xml
    -rw------- 1 user group 183 Feb 8 16:50 receipt-manifest.csv
    226 Closing data connection.
    CWD /archive
    250 Directory changed to /archive
    CWD IngestionJob-0001193432
    250 Directory changed to /archive/IngestionJob-0001193432
    MDTM 9781501705229_PUBXML.xml
    213 20161123164427.000
    SIZE 9781501705229_PUBXML.xml
    213 1295486
    PORT 10,255,217,152,201,249
    200 Command PORT okay.
    RETR 9781501705229_PUBXML.xml
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501705229_PUBXML.xml as text file (1,300,298 bytes, 433,432 bytes/sec, 0:03 elapsed) completed at 2/13/17, 3:23 PM
    MDTM receipt-manifest.csv
    213 20170208225001.000
    SIZE receipt-manifest.csv
    213 183
    PORT 10,255,217,152,201,251
    200 Command PORT okay.
    RETR receipt-manifest.csv
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of receipt-manifest.csv as text file (185 bytes, 0 bytes/sec, 0:00 elapsed) completed at 2/13/17, 3:23 PM
    CWD /archive
    250 Directory changed to /archive
    Update check started at 2/13/17, 3:24 PM
    PWD
    257 "/archive" is current directory.
    Update check skipped at 2/13/17, 3:25 PM (next check after 2/19/17, 10:57 PM)
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    CWD IngestionJob-0001171072
    250 Directory changed to /archive/IngestionJob-0001171072
    PWD
    257 "/archive/IngestionJob-0001171072" is current directory.
    PORT 10,255,217,152,202,56
    200 Command PORT okay.
    LIST -al
    150 File status okay; about to open data connection.
    -rw------- 1 user group 29392541 Nov 18 16:37 9780801454127_Case.pdf
    -rw------- 1 user group 147564 Dec 3 02:27 9780801454127_FC.jpg
    -rw------- 1 user group 727656 Dec 3 02:27 9780801454127_PUBXML.xml
    -rw------- 1 user group 22926479 Nov 18 16:36 9780801454127_cvr.pdf
    -rw------- 1 user group 4007127 Nov 28 16:11 9780801454127_print.pdf
    -rw------- 1 user group 1295486 Nov 23 10:44 9781501705229_.PUBXML.xml
    -rw------- 1 user group 1175602 Dec 3 02:27 9781501708350_EPUB.epub
    -rw------- 1 user group 3137537 Dec 3 02:27 9781501708350_mobi.mobi
    -rw------- 1 user group 2494826 Dec 3 02:27 9781501708367_WEB.pdf
    -rw------- 1 user group 1079 Feb 3 17:02 receipt-manifest.csv
    226 Closing data connection.
    CWD /archive
    250 Directory changed to /archive
    CWD IngestionJob-0001171072
    250 Directory changed to /archive/IngestionJob-0001171072
    TYPE I
    200 Command TYPE okay.
    MDTM 9780801454127_Case.pdf
    213 20161118223735.000
    SIZE 9780801454127_Case.pdf
    213 29392541
    PORT 10,255,217,152,202,57
    200 Command PORT okay.
    RETR 9780801454127_Case.pdf
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9780801454127_Case.pdf as binary data (29,392,541 bytes, 864,486 bytes/sec, 0:34 elapsed) completed at 2/13/17, 3:28 PM
    MDTM 9780801454127_cvr.pdf
    213 20161118223656.000
    SIZE 9780801454127_cvr.pdf
    213 22926479
    PORT 10,255,217,152,202,62
    200 Command PORT okay.
    RETR 9780801454127_cvr.pdf
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9780801454127_cvr.pdf as binary data (22,926,479 bytes, 655,042 bytes/sec, 0:35 elapsed) completed at 2/13/17, 3:29 PM
    MDTM 9780801454127_FC.jpg
    213 20161203082747.000
    SIZE 9780801454127_FC.jpg
    213 147564
    PORT 10,255,217,152,202,63
    200 Command PORT okay.
    RETR 9780801454127_FC.jpg
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9780801454127_FC.jpg as binary data (147,564 bytes, 0 bytes/sec, 0:00 elapsed) completed at 2/13/17, 3:29 PM
    MDTM 9780801454127_print.pdf
    213 20161128221120.000
    SIZE 9780801454127_print.pdf
    213 4007127
    PORT 10,255,217,152,202,64
    200 Command PORT okay.
    RETR 9780801454127_print.pdf
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9780801454127_print.pdf as binary data (4,007,127 bytes, 1,001,781 bytes/sec, 0:04 elapsed) completed at 2/13/17, 3:29 PM
    TYPE A
    200 Command TYPE okay.
    MDTM 9780801454127_PUBXML.xml
    213 20161203082747.000
    SIZE 9780801454127_PUBXML.xml
    213 727656
    PORT 10,255,217,152,202,65
    200 Command PORT okay.
    RETR 9780801454127_PUBXML.xml
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9780801454127_PUBXML.xml as text file (729,554 bytes, 729,554 bytes/sec, 0:01 elapsed) completed at 2/13/17, 3:29 PM
    MDTM 9781501705229_.PUBXML.xml
    213 20161123164427.000
    SIZE 9781501705229_.PUBXML.xml
    213 1295486
    PASV
    227 Entering Passive Mode (198,183,167,175,232,105)
    Making data connection to 198.183.167.175 port 59497
    RETR 9781501705229_.PUBXML.xml
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501705229_.PUBXML.xml as text file (1,300,298 bytes, 1,300,298 bytes/sec, 0:01 elapsed) completed at 2/13/17, 3:29 PM
    TYPE I
    200 Command TYPE okay.
    MDTM 9781501708350_EPUB.epub
    213 20161203082746.000
    SIZE 9781501708350_EPUB.epub
    213 1175602
    PASV
    227 Entering Passive Mode (198,183,167,175,176,77)
    Making data connection to 198.183.167.175 port 45133
    RETR 9781501708350_EPUB.epub
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501708350_EPUB.epub as binary data (1,175,602 bytes, 1,175,602 bytes/sec, 0:01 elapsed) completed at 2/13/17, 3:29 PM
    MDTM 9781501708350_mobi.mobi
    213 20161203082746.000
    SIZE 9781501708350_mobi.mobi
    213 3137537
    PASV
    227 Entering Passive Mode (198,183,167,175,174,64)
    Making data connection to 198.183.167.175 port 44608
    RETR 9781501708350_mobi.mobi
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501708350_mobi.mobi as binary data (3,137,537 bytes, 184,561 bytes/sec, 0:17 elapsed) completed at 2/13/17, 3:30 PM
    MDTM 9781501708367_WEB.pdf
    213 20161203082747.000
    SIZE 9781501708367_WEB.pdf
    213 2494826
    PASV
    227 Entering Passive Mode (198,183,167,175,146,137)
    Making data connection to 198.183.167.175 port 37513
    RETR 9781501708367_WEB.pdf
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501708367_WEB.pdf as binary data (2,494,826 bytes, 623,706 bytes/sec, 0:04 elapsed) completed at 2/13/17, 3:30 PM
    TYPE A
    200 Command TYPE okay.
    MDTM receipt-manifest.csv
    213 20170203230244.000
    SIZE receipt-manifest.csv
    213 1079
    PASV
    227 Entering Passive Mode (198,183,167,175,224,109)
    Making data connection to 198.183.167.175 port 57453
    RETR receipt-manifest.csv
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of receipt-manifest.csv as text file (1,089 bytes, 0 bytes/sec, 0:00 elapsed) completed at 2/13/17, 3:30 PM
    CWD /archive
    250 Directory changed to /archive
    CWD IngestionJob-0001170652
    250 Directory changed to /archive/IngestionJob-0001170652
    PWD
    257 "/archive/IngestionJob-0001170652" is current directory.
    PASV
    227 Entering Passive Mode (198,183,167,175,181,242)
    Making data connection to 198.183.167.175 port 46578
    LIST -al
    150 File status okay; about to open data connection.
    -rw------- 1 user group 60909137 Nov 8 11:17 9781501705229_JKT.pdf
    -rw------- 1 user group 1295486 Nov 23 10:44 9781501705229_Nazarian.xml
    -rw------- 1 user group 589873 Nov 23 10:44 9781501705229__FC.jpg
    -rw------- 1 user group 2596516 Nov 10 10:48 9781501705229_print.pdf
    -rw------- 1 user group 3144155 Nov 23 10:44 9781501708251_EPUB.epub
    -rw------- 1 user group 7438016 Nov 23 10:44 9781501708251_mobi.mobi
    -rw------- 1 user group 2550043 Nov 23 10:44 9781501708268_WEB.pdf
    -rw------- 1 user group 884 Feb 3 15:09 receipt-manifest.csv
    226 Closing data connection.
    CWD /archive
    250 Directory changed to /archive
    CWD IngestionJob-0001170652
    250 Directory changed to /archive/IngestionJob-0001170652
    TYPE I
    200 Command TYPE okay.
    MDTM 9781501705229__FC.jpg
    213 20161123164426.000
    SIZE 9781501705229__FC.jpg
    213 589873
    PASV
    227 Entering Passive Mode (198,183,167,175,196,50)
    Making data connection to 198.183.167.175 port 50226
    RETR 9781501705229__FC.jpg
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501705229__FC.jpg as binary data (589,873 bytes, 589,873 bytes/sec, 0:01 elapsed) completed at 2/13/17, 3:30 PM
    MDTM 9781501705229_JKT.pdf
    213 20161108171703.000
    SIZE 9781501705229_JKT.pdf
    213 60909137
    PASV
    227 Entering Passive Mode (198,183,167,175,71,41)
    Making data connection to 198.183.167.175 port 18217
    RETR 9781501705229_JKT.pdf
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501705229_JKT.pdf as binary data (60,909,137 bytes, 563,973 bytes/sec, 1:48 elapsed) completed at 2/13/17, 3:32 PM
    TYPE A
    200 Command TYPE okay.
    MDTM 9781501705229_Nazarian.xml
    213 20161123164427.000
    SIZE 9781501705229_Nazarian.xml
    213 1295486
    PASV
    227 Entering Passive Mode (198,183,167,175,252,114)
    Making data connection to 198.183.167.175 port 64626
    RETR 9781501705229_Nazarian.xml
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501705229_Nazarian.xml as text file (1,300,298 bytes, 1,300,298 bytes/sec, 0:01 elapsed) completed at 2/13/17, 3:32 PM
    TYPE I
    200 Command TYPE okay.
    MDTM 9781501705229_print.pdf
    213 20161110164800.000
    SIZE 9781501705229_print.pdf
    213 2596516
    PASV
    227 Entering Passive Mode (198,183,167,175,146,22)
    Making data connection to 198.183.167.175 port 37398
    RETR 9781501705229_print.pdf
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501705229_print.pdf as binary data (2,596,516 bytes, 519,303 bytes/sec, 0:05 elapsed) completed at 2/13/17, 3:32 PM
    MDTM 9781501708251_EPUB.epub
    213 20161123164427.000
    SIZE 9781501708251_EPUB.epub
    213 3144155
    PASV
    227 Entering Passive Mode (198,183,167,175,29,127)
    Making data connection to 198.183.167.175 port 7551
    RETR 9781501708251_EPUB.epub
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501708251_EPUB.epub as binary data (3,144,155 bytes, 1,048,051 bytes/sec, 0:03 elapsed) completed at 2/13/17, 3:32 PM
    MDTM 9781501708251_mobi.mobi
    213 20161123164428.000
    SIZE 9781501708251_mobi.mobi
    213 7438016
    PASV
    227 Entering Passive Mode (198,183,167,175,157,77)
    Making data connection to 198.183.167.175 port 40269
    RETR 9781501708251_mobi.mobi
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501708251_mobi.mobi as binary data (7,438,016 bytes, 826,446 bytes/sec, 0:09 elapsed) completed at 2/13/17, 3:32 PM
    MDTM 9781501708268_WEB.pdf
    213 20161123164427.000
    SIZE 9781501708268_WEB.pdf
    213 2550043
    PASV
    227 Entering Passive Mode (198,183,167,175,172,54)
    Making data connection to 198.183.167.175 port 44086
    RETR 9781501708268_WEB.pdf
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501708268_WEB.pdf as binary data (2,550,043 bytes, 637,510 bytes/sec, 0:04 elapsed) completed at 2/13/17, 3:32 PM
    TYPE A
    200 Command TYPE okay.
    MDTM receipt-manifest.csv
    213 20170203210926.000
    SIZE receipt-manifest.csv
    213 884
    PASV
    227 Entering Passive Mode (198,183,167,175,237,178)
    Making data connection to 198.183.167.175 port 60850
    RETR receipt-manifest.csv
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of receipt-manifest.csv as text file (892 bytes, 0 bytes/sec, 0:00 elapsed) completed at 2/13/17, 3:32 PM
    CWD /archive
    250 Directory changed to /archive
    PWD
    257 "/archive" is current directory.
    CWD IngestionJob-0001168802
    250 Directory changed to /archive/IngestionJob-0001168802
    PWD
    257 "/archive/IngestionJob-0001168802" is current directory.
    PASV
    227 Entering Passive Mode (198,183,167,175,36,132)
    Making data connection to 198.183.167.175 port 9348
    LIST -al
    150 File status okay; about to open data connection.
    -rw------- 1 user group 8453568 Nov 24 08:54 9781501707971_EPUB.epub
    -rw------- 1 user group 16944023 Nov 24 08:54 9781501707971_mobi.mobi
    -rw------- 1 user group 13796487 Nov 24 08:54 9781501707988_WEB.pdf
    -rw------- 1 user group 488 Feb 3 11:32 receipt-manifest.csv
    226 Closing data connection.
    CWD /archive
    250 Directory changed to /archive
    CWD IngestionJob-0001168802
    250 Directory changed to /archive/IngestionJob-0001168802
    TYPE I
    200 Command TYPE okay.
    MDTM 9781501707971_EPUB.epub
    213 20161124145431.000
    SIZE 9781501707971_EPUB.epub
    213 8453568
    PASV
    227 Entering Passive Mode (198,183,167,175,111,36)
    Making data connection to 198.183.167.175 port 28452
    RETR 9781501707971_EPUB.epub
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501707971_EPUB.epub as binary data (8,453,568 bytes, 845,356 bytes/sec, 0:10 elapsed) completed at 2/13/17, 3:33 PM
    MDTM 9781501707971_mobi.mobi
    213 20161124145433.000
    SIZE 9781501707971_mobi.mobi
    213 16944023
    PASV
    227 Entering Passive Mode (198,183,167,175,130,27)
    Making data connection to 198.183.167.175 port 33307
    RETR 9781501707971_mobi.mobi
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501707971_mobi.mobi as binary data (16,944,023 bytes, 891,790 bytes/sec, 0:19 elapsed) completed at 2/13/17, 3:34 PM
    MDTM 9781501707988_WEB.pdf
    213 20161124145435.000
    SIZE 9781501707988_WEB.pdf
    213 13796487
    PASV
    227 Entering Passive Mode (198,183,167,175,191,191)
    Making data connection to 198.183.167.175 port 49087
    RETR 9781501707988_WEB.pdf
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501707988_WEB.pdf as binary data (13,796,487 bytes, 1,061,268 bytes/sec, 0:13 elapsed) completed at 2/13/17, 3:34 PM
    TYPE A
    200 Command TYPE okay.
    MDTM receipt-manifest.csv
    213 20170203173202.000
    SIZE receipt-manifest.csv
    213 488
    PASV
    227 Entering Passive Mode (198,183,167,175,158,82)
    Making data connection to 198.183.167.175 port 40530
    RETR receipt-manifest.csv
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of receipt-manifest.csv as text file (492 bytes, 0 bytes/sec, 0:00 elapsed) completed at 2/13/17, 3:34 PM
    CWD /archive
    250 Directory changed to /archive
    PWD
    257 "/archive" is current directory.
    CWD IngestionJob-0001163582
    250 Directory changed to /archive/IngestionJob-0001163582
    PWD
    257 "/archive/IngestionJob-0001163582" is current directory.
    PASV
    227 Entering Passive Mode (198,183,167,175,163,223)
    Making data connection to 198.183.167.175 port 41951
    LIST -al
    150 File status okay; about to open data connection.
    -rw------- 1 user group 7818954 Feb 2 13:31 9781501705151_Iart.zip
    -rw------- 1 user group 198 Feb 2 13:45 receipt-manifest.csv
    226 Closing data connection.
    TYPE I
    200 Command TYPE okay.
    MDTM 9781501705151_Iart.zip
    213 20170202193119.000
    SIZE 9781501705151_Iart.zip
    213 7818954
    PASV
    227 Entering Passive Mode (198,183,167,175,116,191)
    Making data connection to 198.183.167.175 port 29887
    RETR 9781501705151_Iart.zip
    150 File status okay; about to open data connection.
    226 Transfer complete.
    Successful download of 9781501705151_Iart.zip as binary data (7,818,954 bytes, 651,579 bytes/sec, 0:12 elapsed) completed at 2/13/17, 3:35 PM
    CWD /archive
    250 Directory changed to /archive
    PWD
    257 "/archive" is current directory.
    TYPE A
    200 Command TYPE okay.
    PASV
    227 Entering Passive Mode (198,183,167,175,174,59)
    Making data connection to 198.183.167.175 port 44603
    LIST -al
    150 File status okay; about to open data connection.
    drwx------ 3 user group 0 Feb 2 07:28 IngestionJob-0001161152
    drwx------ 3 user group 0 Feb 2 12:34 IngestionJob-0001163192
    drwx------ 3 user group 0 Feb 2 12:52 IngestionJob-0001163262
    drwx------ 3 user group 0 Feb 2 13:45 IngestionJob-0001163582
    drwx------ 3 user group 0 Feb 3 11:32 IngestionJob-0001168802
    drwx------ 3 user group 0 Feb 3 15:09 IngestionJob-0001170652
    drwx------ 3 user group 0 Feb 3 17:02 IngestionJob-0001171072
    drwx------ 3 user group 0 Feb 8 16:50 IngestionJob-0001193432
    226 Closing data connection.
    PWD
    257 "/archive" is current directory.
    QUIT
    221 Goodbye.
    Connecting to ftp.apexcovantage.com port 21 (Mac OS X firewall is allowing connections) (2/13/17, 3:39 PM)
    Connected to 192.74.136.11 port 21 (2/13/17, 3:39 PM)
    220 (vsFTPd 2.0.5)
    USER cornell
    331 Please specify the password.
    PASS
    230 Login successful.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/"
    PWD
    257 "/"
    TYPE A
    200 Switching to ASCII mode.
    PASV
    227 Entering Passive Mode (192,74,136,11,214,247)
    Making data connection to 192.74.136.11 port 55031
    LIST -al
    150 Here comes the directory listing.
    drwxrwsrwx 9 753 1000 4096 Jan 09 16:53 .
    drwxrwsrwx 9 753 1000 4096 Jan 09 16:53 ..
    drwxrwsrwx 2 753 1000 4096 Feb 13 17:59 01 First Pages
    drwxrwsrwx 2 753 1000 4096 Feb 03 19:02 02 2nd & 3rd Pages
    drwxrwsrwx 14 753 1000 4096 Feb 09 14:34 03 Char Counts, Allegro, & Styles
    drwxrwsrwx 2 753 1000 4096 Feb 13 17:42 04 Printer PDF
    drwxrwsrwx 11 753 1000 4096 Feb 09 17:08 05 Archive
    drwxrwsrwx 12 753 1000 4096 Feb 10 01:44 06 ebook files
    drwxrwsrwx 2 753 1000 4096 Feb 09 20:12 07 To Apex
    226 Directory send OK.
    PWD
    257 "/"
    PWD
    257 "/"
    QUIT
    221 Goodbye.
    Connecting to ftp.ingramcontent.com port 21 (Mac OS X firewall is allowing connections) (2/13/17, 3:42 PM)
    Connected to 198.183.167.175 port 21 (2/13/17, 3:42 PM)
    220 Service ready for new user.
    USER Cornell
    331 User name okay, need password for Cornell.
    PASS
    230 User logged in, proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    CWD archive/
    250 Directory changed to /archive
    PWD
    257 "/archive" is current directory.
    TYPE A
    200 Command TYPE okay.
    PASV
    227 Entering Passive Mode (198,183,167,175,118,82)
    Making data connection to 198.183.167.175 port 30290
    LIST -al
    150 File status okay; about to open data connection.
    drwx------ 3 user group 0 Feb 2 07:28 IngestionJob-0001161152
    drwx------ 3 user group 0 Feb 2 12:34 IngestionJob-0001163192
    drwx------ 3 user group 0 Feb 2 12:52 IngestionJob-0001163262
    drwx------ 3 user group 0 Feb 2 13:45 IngestionJob-0001163582
    drwx------ 3 user group 0 Feb 3 11:32 IngestionJob-0001168802
    drwx------ 3 user group 0 Feb 3 15:09 IngestionJob-0001170652
    drwx------ 3 user group 0 Feb 3 17:02 IngestionJob-0001171072
    drwx------ 3 user group 0 Feb 8 16:50 IngestionJob-0001193432
    226 Closing data connection.
    CWD 9781501705151_indesign
    550 No such directory.
    MKD 9781501705151_indesign
    550 Permission denied
    Fetch could not create the folder “9781501705151_indesign” because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “Permission denied”)
    ftp_mkdir: 2,-30000 (state == RPUT_MAKING_DIR)
    PWD
    257 "/archive" is current directory.
    PASV
    227 Entering Passive Mode (198,183,167,175,167,36)
    Making data connection to 198.183.167.175 port 42788
    LIST -al
    150 File status okay; about to open data connection.
    drwx------ 3 user group 0 Feb 2 07:28 IngestionJob-0001161152
    drwx------ 3 user group 0 Feb 2 12:34 IngestionJob-0001163192
    drwx------ 3 user group 0 Feb 2 12:52 IngestionJob-0001163262
    drwx------ 3 user group 0 Feb 2 13:45 IngestionJob-0001163582
    drwx------ 3 user group 0 Feb 3 11:32 IngestionJob-0001168802
    drwx------ 3 user group 0 Feb 3 15:09 IngestionJob-0001170652
    drwx------ 3 user group 0 Feb 3 17:02 IngestionJob-0001171072
    drwx------ 3 user group 0 Feb 8 16:50 IngestionJob-0001193432
    226 Closing data connection.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    QUIT
    221 Goodbye.
    Connecting to ftp.apexcovantage.com port 21 (Mac OS X firewall is allowing connections) (2/13/17, 3:46 PM)
    Connected to 192.74.136.11 port 21 (2/13/17, 3:46 PM)
    220 (vsFTPd 2.0.5)
    USER cornell
    331 Please specify the password.
    PASS
    230 Login successful.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/"
    PWD
    257 "/"
    TYPE A
    200 Switching to ASCII mode.
    PASV
    227 Entering Passive Mode (192,74,136,11,179,199)
    Making data connection to 192.74.136.11 port 46023
    LIST -al
    150 Here comes the directory listing.
    drwxrwsrwx 9 753 1000 4096 Jan 09 16:53 .
    drwxrwsrwx 9 753 1000 4096 Jan 09 16:53 ..
    drwxrwsrwx 2 753 1000 4096 Feb 13 17:59 01 First Pages
    drwxrwsrwx 2 753 1000 4096 Feb 03 19:02 02 2nd & 3rd Pages
    drwxrwsrwx 14 753 1000 4096 Feb 09 14:34 03 Char Counts, Allegro, & Styles
    drwxrwsrwx 2 753 1000 4096 Feb 13 17:42 04 Printer PDF
    drwxrwsrwx 11 753 1000 4096 Feb 09 17:08 05 Archive
    drwxrwsrwx 12 753 1000 4096 Feb 10 01:44 06 ebook files
    drwxrwsrwx 2 753 1000 4096 Feb 09 20:12 07 To Apex
    226 Directory send OK.
    QUIT
    221 Goodbye.
    Connecting to ftp.ingramcontent.com port 21 (Mac OS X firewall is allowing connections) (2/13/17, 3:47 PM)
    Connected to 198.183.167.175 port 21 (2/13/17, 3:47 PM)
    220 Service ready for new user.
    USER Cornell
    331 User name okay, need password for Cornell.
    PASS
    230 User logged in, proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    CWD archive/
    250 Directory changed to /archive
    PWD
    257 "/archive" is current directory.
    TYPE A
    200 Command TYPE okay.
    PASV
    227 Entering Passive Mode (198,183,167,175,224,52)
    Making data connection to 198.183.167.175 port 57396
    LIST -al
    150 File status okay; about to open data connection.
    drwx------ 3 user group 0 Feb 2 07:28 IngestionJob-0001161152
    drwx------ 3 user group 0 Feb 2 12:34 IngestionJob-0001163192
    drwx------ 3 user group 0 Feb 2 12:52 IngestionJob-0001163262
    drwx------ 3 user group 0 Feb 2 13:45 IngestionJob-0001163582
    drwx------ 3 user group 0 Feb 3 11:32 IngestionJob-0001168802
    drwx------ 3 user group 0 Feb 3 15:09 IngestionJob-0001170652
    drwx------ 3 user group 0 Feb 3 17:02 IngestionJob-0001171072
    drwx------ 3 user group 0 Feb 8 16:50 IngestionJob-0001193432
    226 Closing data connection.
    CWD 9781501705151_indesign
    550 No such directory.
    MKD 9781501705151_indesign
    550 Permission denied
    Fetch could not create the folder “9781501705151_indesign” because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “Permission denied”)
    ftp_mkdir: 2,-30000 (state == RPUT_MAKING_DIR)
    PWD
    257 "/archive" is current directory.
    PASV
    227 Entering Passive Mode (198,183,167,175,110,194)
    Making data connection to 198.183.167.175 port 28354
    LIST -al
    150 File status okay; about to open data connection.
    drwx------ 3 user group 0 Feb 2 07:28 IngestionJob-0001161152
    drwx------ 3 user group 0 Feb 2 12:34 IngestionJob-0001163192
    drwx------ 3 user group 0 Feb 2 12:52 IngestionJob-0001163262
    drwx------ 3 user group 0 Feb 2 13:45 IngestionJob-0001163582
    drwx------ 3 user group 0 Feb 3 11:32 IngestionJob-0001168802
    drwx------ 3 user group 0 Feb 3 15:09 IngestionJob-0001170652
    drwx------ 3 user group 0 Feb 3 17:02 IngestionJob-0001171072
    drwx------ 3 user group 0 Feb 8 16:50 IngestionJob-0001193432
    226 Closing data connection.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    PWD
    257 "/archive" is current directory.
    QUIT
    221 Goodbye.

    Can you help?

    Posted 7 years ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for posting the transcript. The server is saying that you don't have permission to create folders:

    MKD 9781501705151_indesign
    550 Permission denied

    I would talk to the server administrator about whether you should have different permissions for that folder.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

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