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Cannot upload (4 posts)

  • Started 7 years ago by j_peck
  • Latest reply 7 years ago from Scott McGuire
  • j_peck Member

    I have spent the last few days tearing my hair out over my inability to upload files to a particular server.

    I am a longtime Fetch user and have never had trouble before. Been to many, many sites and have up- and downloaded files of every size and description.

    My configuration is as follows. Mac G4 PPC (tower)/OS10.4.7/DSL/

    The Fetch trancript for my attampts reads as follows:

    257 "/ftp/Names/johnwalker" is current directory.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (69,32,134,27,191,238).
    STOR DTM_2006-09.pdf
    150 Opening BINARY mode data connection for DTM_2006-09.pdf

    No trouble loggng on to site or navigating to subdirectory.

    Download--no problem.

    At upload however, I get to "150" (in last line of transcript above) and nothing happens.

    Other Mac users say they don't have trouble logging on and uploading to this site.

    Any ideas?

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Could you please quit Fetch, open Fetch again, try to connect to the server, and send us the entire transcript? The information at the top of the transcript is also helpful to us for troubleshooting problems.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • j_peck Member

    Originally posted by ScottMcGuire:

    Hi,

    Could you please quit Fetch, open Fetch again, try to connect to the server, and send us the entire transcript? The information at the top of the transcript is also helpful to us for troubleshooting problems.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Scott,

    Here it is to the point of failure. Thanks!

    Fetch 5.1 (5B286) PowerPC running on Mac OS X 10.4.7 (8J135) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-7KUJ-EYXN T
    Connecting to ftp.thomsonlearning.com port 21 (OS X firewall is off) (9/11/06 3:19:37 PM)
    Connected to 69.32.134.27 port 21 (9/11/06 3:19:38 PM)
    220 ProFTPD 1.2.7 Server (Thomson Learning FTP Server) [ftp.thomsonlearning.com]
    USER ascmp
    331 Password required for ascmp.
    PASS
    230 User ascmp logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (69,32,134,27,197,84).
    LIST
    150 Opening ASCII mode data connection for file list
    -rw-rw-r-- 1 ascmp ftp 24480170 Aug 16 21:03 1-4130-2289-8_Ins Folder.zip
    -rw-rw-r-- 1 ascmp ftp 105874819 Jul 10 18:24 0495013323.sit
    -rw-rw-r-- 1 ascmp ftp 23884545 Aug 16 21:13 1-4130-1611-1_Student Folder.zip
    -rw-rw-r-- 1 ascmp ftp 8539603 Aug 18 14:01 144594i.pdf
    -rw-rw-r-- 1 ascmp ftp 23001403 Jul 4 18:06 Baumeister folder.sit
    -rw-rw-r-- 1 ascmp ftp 363126 May 11 13:24 Brown file list.pdf
    -rw-rw-r-- 1 ascmp ftp 29591879 May 11 13:35 Brown-Psych-3.sitx
    -rw-rw-r-- 1 ascmp ftp 20363959 Jun 22 20:37 Brown_ts_062206.zip
    -rw-rw-r-- 1 ascmp ftp 4033998 May 3 22:00 Brudney_tagged.sit
    -rw-rw-r-- 1 ascmp ftp 15520740 Aug 22 20:35 Coon-Readings-11.sit
    drwxrwxr-x 2 ascmp ftp 4096 Aug 7 18:26 ESTHER: MOTIFS cover Hi Res
    -rw-rw-r-- 1 ascmp ftp 2299029 Jun 7 18:51 Epp-pdfs.zip
    drwxrwxr-x 3 ascmp ftp 96 Jul 20 11:55 Exploring Digital Prepress
    drwxrwxr-x 2 ascmp ftp 4096 Apr 21 21:43 FINAL PAL QUARK FILES
    drwxrwxr-x 4 ascmp ftp 4096 Jul 12 16:03 Greg Johnson
    -rw-rw-r-- 1 ascmp ftp 1789129 Jun 20 23:26 Hausman-Radio-7.sitx
    -rw-rw-r-- 1 ascmp ftp 9552979 Aug 10 21:10 ICE-Odell-cvrmech.sit
    drwxrwxr-x 2 ascmp ftp 96 Aug 11 12:59 JOY: Cover hi res choices
    drwxrwxr-x 2 ascmp ftp 96 Aug 7 20:40 Karen S SALAMONE 4e hi res Cover(2)
    drwxrwxr-x 2 ascmp ftp 96 Aug 7 19:28 Karen S Stationen HI RES Cover
    -rw-rw-r-- 1 ascmp ftp 144253 Jun 13 21:31 Kaseberg.sit
    drwxrwxr-x 19 ascmp ftp 4096 Aug 15 16:07 Kendall Photo Options
    drwxrwxr-x 2 ascmp ftp 96 Jul 26 10:47 Kirst-Ashman
    drwxrwxr-x 2 ascmp ftp 96 Aug 7 20:38 New Folder
    drwxrwxr-x 4 ascmp ftp 4096 Sep 6 22:42 Pipkin_Reprint_PDFs
    drwxrwxr-x 3 ascmp ftp 4096 May 30 20:05 Poindexter-HumServices-2mech
    -rw-rw-r-- 1 ascmp ftp 256521 Aug 10 16:56 RoommatesEating.jpg
    drwxrwxr-x 2 ascmp ftp 96 Aug 7 20:08 SHERI BLANEY
    -rw-rw-r-- 1 ascmp ftp 3460900 Aug 16 19:31 Sharf-Theories 4e.sitx
    drwxrwxr-x 2 ascmp ftp 4096 Jun 5 18:07 Sonnabend_ReprintPDFs
    drwxrwxr-x 6 ascmp ftp 4096 Jul 18 20:30 StewartEssentialsSolutions
    drwxrwxr-x 4 ascmp ftp 96 Jun 29 21:06 Summer
    -rw-rw-r-- 1 ascmp ftp 56399415 Jun 19 18:05 TBCMoore4.2_XP.sit.hqx
    drwxrwxr-x 2 ascmp ftp 96 Aug 7 20:11 TU DIRAS: SIMON SHAW cover
    drwxrwxr-x 2 ascmp ftp 96 Aug 14 22:13 Tanaka - Whole Image forJOY
    drwxrwxr-x 2 ascmp ftp 4096 Jul 25 20:28 Tanaka: JOY
    drwxrwxr-x 2 ascmp ftp 4096 Jul 31 19:32 Tanaka: JOY for Sheri
    drwxrwxr-x 2 ascmp ftp 4096 Aug 14 15:35 Tanaka:JOY
    drwxrwxr-x 2 ascmp ftp 4096 Aug 14 15:38 Tanaka:Women's other views
    -rw-rw-r-- 1 ascmp ftp 8553384 Jul 21 15:35 Thomas Cole oil SC66537.jpg
    -rw-rw-r-- 1 ascmp ftp 927401 Jun 19 16:17 Thornton:Marion reprint PDFs.sit
    drwxrwxr-x 4 ascmp ftp 96 Aug 25 12:00 To Jerry
    drwxrwxr-x 3 ascmp ftp 96 Sep 8 15:14 ftp
    226 Transfer complete.
    CWD ftp
    250 CWD command successful.
    PWD
    257 "/ftp" is current directory.
    CWD Names
    250 CWD command successful.
    PWD
    257 "/ftp/Names" is current directory.
    PASV
    227 Entering Passive Mode (69,32,134,27,197,90).
    LIST
    150 Opening ASCII mode data connection for file list
    -rw-rw-r-- 1 ascmp ftp 756151 Mar 15 23:02 07528_04_124_177r0.pdf
    drwxrwxr-x 3 ascmp ftp 96 Sep 9 13:18 DanAlpert
    drwxrwxr-x 3 ascmp ftp 4096 Aug 31 19:48 HeatherBaxley
    drwxrwxr-x 5 ascmp ftp 4096 Aug 4 23:47 Katiecook
    drwxrwxr-x 3 ascmp ftp 4096 Sep 7 01:56 MeganHansen
    drwxrwxr-x 8 ascmp ftp 4096 Sep 7 19:20 PaulWells
    drwxrwxr-x 4 ascmp ftp 4096 Aug 25 17:48 RitaJaramillo
    -rw-rw-r-- 1 ascmp ftp 16278 Aug 10 21:05 TESTING
    drwxrwxr-x 2 ascmp ftp 4096 Aug 23 20:37 adamgrafa
    drwxrwxr-x 2 ascmp ftp 4096 Jun 30 20:05 alisonthrockmorton
    drwxrwxr-x 8 ascmp ftp 4096 Sep 8 22:01 andymarinkovich
    drwxrwxr-x 13 ascmp ftp 4096 Sep 7 20:13 belindakrohmer2
    drwxrwxr-x 2 ascmp ftp 4096 Aug 30 20:47 brendaginty
    drwxrwxr-x 7 ascmp ftp 4096 Aug 25 17:56 catherinemorris
    drwxrwxr-x 5 ascmp ftp 4096 Aug 31 22:19 cheripalmer
    drwxrwxr-x 10 ascmp ftp 4096 Sep 8 19:32 cheryllinthicum
    drwxrwxr-x 2 ascmp ftp 4096 Aug 30 20:50 christykrueger
    drwxrwxr-x 3 ascmp ftp 96 Jun 23 19:29 davidwoodbury
    drwxrwxr-x 2 ascmp ftp 96 Mar 16 17:24 debbykramer
    drwxrwxr-x 2 ascmp ftp 4096 Jun 7 19:42 elisekaiser
    drwxrwxr-x 15 ascmp ftp 4096 Jul 19 17:21 esthermarshall
    drwxrwxr-x 10 ascmp ftp 4096 Aug 30 20:48 halhumphrey
    drwxrwxr-x 6 ascmp ftp 4096 Aug 30 22:48 janethill
    drwxrwxr-x 12 ascmp ftp 4096 Sep 11 19:12 jennieredwitz
    drwxrwxr-x 9 ascmp ftp 4096 Aug 7 20:16 jenniferkostka
    drwxrwxr-x 9 ascmp ftp 4096 Aug 30 20:50 jenniferrisden
    drwxrwxr-x 2 ascmp ftp 4096 Aug 22 22:12 jerilynemori
    drwxrwxr-x 2 ascmp ftp 4096 Jun 27 21:37 jerryholloway
    drwxrwxr-x 11 ascmp ftp 4096 Sep 8 15:37 jessicarasile
    drwxrwxr-x 2 ascmp ftp 96 Sep 11 21:18 johnwalker
    drwxrwxr-x 3 ascmp ftp 4096 Sep 8 17:22 juliebates
    drwxrwxr-x 2 ascmp ftp 96 Jan 30 2006 karen elliot
    drwxrwxr-x 11 ascmp ftp 4096 Aug 23 17:41 karenstocz
    drwxrwxr-x 3 ascmp ftp 4096 Aug 31 22:09 karoljurado
    drwxrwxr-x 10 ascmp ftp 4096 Sep 8 22:40 katygerman
    drwxrwxr-x 11 ascmp ftp 4096 Aug 29 18:03 kimadams
    -rw-rw-r-- 1 ascmp ftp 496 Apr 25 14:20 leapftp.ini
    drwxrwxr-x 2 ascmp ftp 96 Sep 8 22:25 leefriedman
    drwxrwxr-x 8 ascmp ftp 4096 Sep 5 18:59 lianneames
    drwxrwxr-x 5 ascmp ftp 4096 Jun 27 17:37 lisaweber
    drwxrwxr-x 7 ascmp ftp 4096 Sep 1 23:25 lorijohnson
    drwxrwxr-x 3 ascmp ftp 4096 Aug 30 22:07 martipaul
    drwxrwxr-x 10 ascmp ftp 4096 Sep 11 20:52 marynoel
    drwxrwxr-x 6 ascmp ftp 4096 Sep 1 17:19 mattballantyne
    drwxrwxr-x 7 ascmp ftp 4096 Jun 6 20:52 michaelburggren
    drwxrwxr-x 6 ascmp ftp 4096 Aug 9 20:02 michellecole
    drwxrwxr-x 2 ascmp ftp 4096 Sep 11 16:47 ritchiedurdin
    drwxrwxr-x 2 ascmp ftp 4096 Jul 31 21:49 robhugel
    drwxrwxr-x 6 ascmp ftp 4096 Aug 3 19:34 samanthaross
    drwxrwxr-x 4 ascmp ftp 4096 Aug 28 17:42 sameniqbal
    drwxrwxr-x 12 ascmp ftp 4096 Jun 28 20:14 sandracraig
    drwxrwxr-x 9 ascmp ftp 4096 Jul 26 16:37 sarahsherman
    drwxrwxr-x 17 ascmp ftp 4096 Aug 16 15:22 shelleyryan
    -rw-rw-r-- 1 ascmp ftp 68 Apr 25 14:20 stats.dat
    drwxrwxr-x 8 ascmp ftp 4096 Feb 3 2006 tamistrang
    drwxrwxr-x 6 ascmp ftp 4096 Sep 6 14:54 tanyanigh
    drwxrwxr-x 3 ascmp ftp 96 Sep 1 17:26 teresatrego
    drwxrwxr-x 4 ascmp ftp 4096 Jul 10 17:21 terihyde
    drwxrwxr-x 11 ascmp ftp 4096 Aug 21 16:42 trudybrown
    drwxrwxr-x 13 ascmp ftp 4096 Sep 9 13:29 vernonboes
    drwxrwxr-x 2 ascmp ftp 96 Feb 3 2006 wads_smartstartgd_crxns_softprfs
    drwxrwxr-x 2 ascmp ftp 4096 May 18 13:16 wads_smartstartgd_softprfs
    drwxrwxr-x 3 ascmp ftp 96 Feb 3 2006 welfel-ethics-3
    -rw-rw-r-- 1 ascmp ftp 11598 Apr 25 14:20 whatsnew.txt
    226 Transfer complete.
    CWD katygerman
    250 CWD command successful.
    PWD
    257 "/ftp/Names/katygerman" is current directory.
    PASV
    227 Entering Passive Mode (69,32,134,27,197,94).
    LIST
    150 Opening ASCII mode data connection for file list
    drwxrwxr-x 14 ascmp ftp 4096 Jun 21 13:35 Beezley_Final_XML
    drwxrwxr-x 3 ascmp ftp 4096 Feb 16 2006 Belmonte_0495050172
    drwxrwxr-x 4 ascmp ftp 4096 Feb 16 2006 Belmonte_0495050180
    drwxrwxr-x 3 ascmp ftp 96 May 11 15:22 Belmonte_volume1 & 2
    -rw-rw-r-- 1 ascmp ftp 2852103 Sep 5 17:07 Duiker_EssWH3e_1st_pages..pdf
    drwxrwxr-x 4 ascmp ftp 4096 May 7 07:37 Finals
    drwxrwxr-x 2 ascmp ftp 4096 Sep 7 19:00 Murrin_LEP5e
    drwxrwxr-x 2 ascmp ftp 4096 Aug 21 22:00 Spielvogel_WCivBrief_design_turnover
    -rw-rw-r-- 1 ascmp ftp 0 Sep 1 23:28 WCB3e_p05_03
    -rw-rw-r-- 1 ascmp ftp 0 Sep 8 21:08 WCB3e_p17_06
    -rw-rw-r-- 1 ascmp ftp 0 Sep 8 22:19 WCB3e_unm26_01.eps
    -rw-rw-r-- 1 ascmp ftp 46075207 Sep 6 00:13 WCB4e_ch05_figs.sit
    -rw-rw-r-- 1 ascmp ftp 77801693 Sep 6 00:18 WCB4e_ch17_figs.sit
    -rw-rw-r-- 1 ascmp ftp 41461938 Sep 6 00:24 WCB4e_ch26_figs.sit
    drwxrwxr-x 2 ascmp ftp 4096 Jul 29 22:20 WestCivBrief_8_TEST
    -rw-rw-r-- 1 ascmp ftp 12404701 Sep 6 00:03 additional_art.zip
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (69,32,134,27,197,100).
    STOR WCB4_I0100CO
    150 Opening BINARY mode data connection for WCB4_I0100CO

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Our best guess is that you are out of space in your account on the server. Unfortunately, most servers don't return an error when this happens - they just misbehave.

    Try deleting some files you don't need anymore (hopefully you can find a few), and then uploading a very small file and see if that works.

    If that works, either delete more files you don't need, or you may want to contact the server maintainer and ask for more space.

    If you still can't upload even a very small file after deleting some files, let us know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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