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Cannot view FTP folder contents (11 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 19 years ago by DocSaguaro
  • Latest reply 19 years ago from Jim Matthews
  • DocSaguaro Member

    Hi! I just purchased Fetch so I can download from a friend's FTP. I connect just fine. Unfortunately I cannot VIEW either folders or files at that address. I know there are things there because I can see them via Internet Explorer.

    Also, I can access other FTP sites via Fetch and see their contents as well. But somehow Fetch doesn't seem to like my friend's FTP site.

    Can anyone help me? I am using an eMac with OS X Panther and a newly purchased copy of Fetch 4.0.3.

    My friend is not a Mac user but I suspect none of the other sites were either.

    Help or advice would be greatly appreciated!

    Doc

    Posted 19 years ago #

  • DocSaguaro Member

    Me again. No one has helped yet but maybe this will fill in some gaps. This is the transcript I get when I try logging into my friend's ftp:

    Fetch 4.0.3 System 0x1034 Serial FETCHFL001-D91Q-WK3K TR
    Connecting to 68.105.112.239 port 21 (7/9/04 3:37:24 AM)
    220 Welcome to Sudie's FTP Server
    USER dennis
    331 Password required for dennis
    PASS
    230 User successfully logged in.
    SYST
    215 UNIX emulated by Quick 'n Easy FTP Server.
    PWD
    257 "/" is current directory.
    MACB ENABLE
    502 Command not implemented - Try HELP.
    PWD
    257 "/" is current directory.

    Can someone PLEASE help me out?

    Doc

    Posted 19 years ago #

  • Jim Matthews Administrator

    Could you try connecting again, and choose "Refresh File List" from the Directories menu, and then post the transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • DocSaguaro Member

    Hi. Sorry for the delay. First chance to log back on again. Here is the transcript post "Refresh file list" per your request:

    Connecting to 68.105.112.239 port 21 (7/17/04 3:06:12 AM)
    220 Welcome to Sudie's FTP Server
    USER dennis
    331 Password required for dennis
    PASS
    230 User successfully logged in.
    SYST
    215 UNIX emulated by Quick 'n Easy FTP Server.
    PWD
    257 "/" is current directory.
    MACB ENABLE
    502 Command not implemented - Try HELP.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (68,105,112,239,4,0).
    LIST
    150 Opening ASCII mode data connection for directory list.
    226 Transfer complete
    CWD /
    250 "/" is current directory.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (68,105,112,239,4,0).
    LIST
    150 Opening ASCII mode data connection for directory list.
    226 Transfer complete

    Situation hasn't changed--still can't see the contents of my friend's site. I can access it just fine in Explorer 5.5 but I can't batch download that way.

    Would appreciate your help. I would really like to get my money's worth out of this program and it's frustrating not being able to batch files.

    Dennis

    Posted 19 years ago #

  • Jim Matthews Administrator

    The server is telling Fetch that there aren't any files in that folder. You might try choosing "Send LIST -al to UNIX servers" from the Obscure Options pop-up menu in the Misc. section of Fetch Preferences -- do you see anything different?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • DocSaguaro Member

    No changes on my end. I set the obscure option and refreshed the list. Then I closed the connection and typed it in again. Finally, I quit Fetch altogether and logged in again (with the obscure option). I'm still just getting "/" folder seemingly empty contents.

    [The contents btw are MP3 files. Should that make any difference?]

    Anyway, transcript from my re-login posted below.

    -- Dennis

    Fetch 4.0.3 System 0x1034 Serial FETCHFL001-D91Q-WK3K TR
    Connecting to 68.105.112.239 port 21 (7/17/04 6:42:10 PM)
    220 Welcome to Sudie's FTP Server
    USER dennis
    331 Password required for dennis
    PASS
    230 User successfully logged in.
    SYST
    215 UNIX emulated by Quick 'n Easy FTP Server.
    PWD
    257 "/" is current directory.
    MACB ENABLE
    502 Command not implemented - Try HELP.
    PWD
    257 "/" is current directory.
    CWD /
    250 "/" is current directory.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (68,105,112,239,4,0).
    LIST -al
    150 Opening ASCII mode data connection for directory list.
    226 Transfer complete

    Posted 19 years ago #

  • Jim Matthews Administrator

    For some reason the server is not telling Fetch about any files. I'd expect the result to be the same no matter what FTP client you used. I'd ask the server administrator for help. It could be that the "ls" program used by the FTP server to list the directory contents has the wrong permissions.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • DocSaguaro Member

    I hate to say this but I have a demo for an FTP client (won't name any names) that DOES connect to my friend's server and displays all the contents.

    I'd prefer to use Fetch because it's what I'm used to (via my job) and because I've already paid for the darn thing.

    But I will ask my friend to recheck her permissions. Lord knows it seems to be the only server in the world that doesn't like Fetch. That can't be right!

    Thank you for replying in this matter.

    Dennis

    Posted 19 years ago #

  • Jim Matthews Administrator

    I'd be curious to see a transcript from this other client. Fetch isn't doing anything fancy -- it asks for the file list and the server returns an empty file list. Could it be that the friend is logging in under a different user id?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • Davman Member

    Perhaps the server is sending a non-standard reply? What does FETCH listen for in a directory reply?

    For instance, on a certain FTP server, if i connect via the basic dos FTP command, and do a LIST, i get the file/directory listing back in plain text. If i do the same in ANY graphical client, the server still sends the same amount of data, but the graphical client doesnt show the file listning that the server has sent.

    Is there a prefix that the server should be sending? Something that FETCH listens for?

    Posted 19 years ago #

  • Jim Matthews Administrator

    The reply shown in the transcript that was posted wasn't non-standard -- it was empty, indicating no files or directories. I'd like to see a transcript of a successful login to this account on this server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

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