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Can't access my files with Fetch (6 posts)

  • Started 5 months ago by arndt
  • Latest reply 1 month ago from Jim Matthews
  • arndt Member

    I am uploading shows to my website, but since yesterday can't access the files anymore on my server with Fetch. My webmaster can and someone else also can upload, without Fetch.
    It let's me access the folder, but is not finishing the list upload, so I never have the chance to upload something new.
    Any idea what is going wrong?

    Posted 5 months ago #

  • Jim Matthews Administrator

    Hi,

    Could you try connecting again, and then choose "Fetch Transcript" from the Window menu and post the contents of the window here, or at http://fetchsoftworks.com/fetch/feedback ? The information in the transcript may help me figure out what is going on.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 5 months ago #

  • Grace Member

    I have used Fetch to get my files, and then I edit them with Dreamweaver. I can get all my files except
    index.html Every time I click to edit that file I get a message "file cannot be found". What is wrong?

    Posted 1 month ago #

  • Jim Matthews Administrator

    Could you try editing index.html, and then (after you get the error message) post the contents of the Fetch Transcript window? That may help me see what is happening.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 month ago #

  • Bill Member

    Can not connect here is what I get in the Transcript window
    Fetch 5.7 (5H314) Intel (Web Store) running on Mac OS X 10.9.2 (13C64) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-4MWY-AFSA T
    Connecting to ftp.paulbakerprinting.com port 21 (Mac OS X firewall is allowing connections) (3/10/14, 11:13 AM)
    Connected to 69.163.178.208 port 21 (3/10/14, 11:13 AM)
    530 Sorry, the maximum number of connections (10) for your host are already connected.
    An FTP connection to “ftp.paulbakerprinting.com” could not be opened because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “Sorry, the maximum number of connections (10) for your host are already connected.”)

    Posted 1 month ago #

  • Jim Matthews Administrator

    Hi,

    The server is saying that it only supports 10 connections at a time, and there are currently 10 users connected. I would try again later. You can tell Fetch to keep trying by entering a number in the "Try to connect __ times" field in the New Connection dialog (click on the down-facing triangle to reveal that field).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 month ago #

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