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Can't change permissions on Awstats file (6 posts)

  • Started 8 years ago by Jeannette
  • Latest reply 8 years ago from Scott McGuire
  • Jeannette Member

    Hi Jim and others,

    I am getting an error when I try to run an awstats file, called dnscachelastupdate.txt, that it "failed to open for writing."

    In Fetch, when I try to set its permissions, which are currently at 644, to something different (say 755 or 777), I get this error in the Fetch transcript window:

    SITE CHMOD 777 dnscachelastupdate.www.beaumonde.net.txt
    550 dnscachelastupdate.www.beaumonde.net.txt: Operation not permitted
    ftp_cmd/ftp_user: -30000 (state == SETTING_PERMS)
    PWD

    Is this saying that the settings are permanent? Is there some way to change this via Fetch (or do I have to do something with Unix commands, which I barely understand) ?!

    Thanks for any help

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    Unfortunately it looks like your server does not support SITE CHMOD, the command Fetch uses to set permissions.

    You should contact your server administrator or hosting company to see what your alternatives are for setting the permissions.

    Sorry we can't be of more help,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 03-21-2006).]

    Posted 8 years ago #

  • Jeannette Member

    Hi Scott -- I can change every single file on the site except for this one. It is acting as if the problem is that it has been permanently CHMOD'ed. Is there a way to change this w/o resorting to Unix? Thanks!

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi Jeanette,

    One thing to try - if possible - is to change the name of the file such that it has only one period in it, instead of many periods (keep the one before the extension, that is, before the "txt"). We've seen a few servers that were confused by extra periods in a file name. However, I realize since this is a stats file relating to that server, it may not be possible to change the name and have it work as you expect. But give it a try.

    However, if that doesn't work, or isn't possible, you should contact the folks who run your server to see why you can't set permissions on that one specific file, because if it's the only one you can't change, that's kind of odd. Yes, it may be that you'll have to resort to Unix.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • Jeannette Member

    Thanks Scott! The name change worked fine, when I went from the long name that included my web site URL and many periods, to just dnscachelastupdate.txt

    Have a great day.

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi Jeannette,

    Glad to hear that fixed it. Thanks for the followup.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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