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Can't delete items (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by jodiferus
  • Latest reply 10 years ago from jodiferus
  • jodiferus Member

    I am trying to delete three folders from my directory and am unable to do so. I receive a "server response: permission denied" message after each attempt. All permissions are set to allow me access. Opening up the folder and attempting the process of folders inside yields the same results. Opening up that folder to individual files ... same thing. Any suggestions? Thanks.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Can you post the contents of the Fetch Transcript window after you get the error message? Choose "Fetch Transcript" from the Window menu to open it.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • jodiferus Member

    Fetch 4.0.3 System 0x1028 Serial FETCHED001-L49D-BR00 TR
    Connecting to thebible.net port 21 (2/23/04 12:43:39 PM)
    220 ftp33.pair.com NcFTPd Server (licensed copy) ready.
    USER apple
    331 User apple okay, need password.
    PASS
    230-You are user #2 of 300 simultaneous users allowed.
    230-
    230-FreeBSD 4.8-STABLE (PAIRqm) #0: Fri Oct 3 11:10:15 EDT 2003
    230-
    230-Welcome to pair Networks, Inc. This server is for use only by our
    230-authorized clients. Use of our service constitutes acceptance of our
    230-service contract and policies at http://support.pair.com/policies/
    230-If you do not agree to or understand these policies, or are not an
    230-authorized client, you must disconnect immediately.
    230-
    230-You are logging into Web Hosting Server #33. Please make sure you
    230-are using the following addresses to access your account:
    230-
    230-Telnet/FTP: ebad.pair.com
    230- WWW: www33.pair.com
    230- POP3: mail33.pair.com
    230-(To access virtual mailboxes, please use mail.yourdomain.com instead.)
    230-
    230-For assistance with your account, please visit the Support Forum at
    230-http://support.pair.com/ - if you have a question not answered there,
    230-please write to "support@pair.com".
    230-
    230-To access protected portions of the Support Forum, or to join the user
    230-community on our private news server at news.pair.com, please use the
    230-username "pair" and password "4EqVfi".
    230-
    230-Please check http://support.pair.com/notices/ regularly for important
    230-system information.
    230-
    230-Thank you for choosing pair Networks, Inc!
    230-
    230-
    230 Logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/usr/home/apple" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    CWD public_html
    250 "/usr/www/users/apple" is new cwd.
    PWD
    257 "/usr/www/users/apple" is cwd.
    PASV
    227 Entering Passive Mode (209,68,52,243,209,15)
    LIST -al
    150 Data connection accepted from 68.80.181.57:53458; transfer starting.
    drwxr-xr-x 3 apple users 512 Jul 25 2003 ANALOG_REPORTS
    drwxr-xr-x 2 apple users 512 Jun 23 1999 BCC
    drwxr-xr-x 9 apple users 512 Dec 5 2000 Bible
    drwxr-xr-x 2 apple users 1024 Jan 24 2002 GoLiveImages
    drwxr-xr-x 2 apple users 5120 Feb 17 19:32 HSSM
    drwxr-xr-x 3 apple users 512 Jun 17 2003 HTH
    drwxr-xr-x 2 apple users 512 Jul 3 2001 HTSB
    drwxr-xr-x 5 apple users 512 Sep 3 14:46 ISBS
    drwxr-xr-x 8 apple users 1024 Feb 7 22:05 ISOP
    drwxr-xr-x 2 apple users 512 Jul 2 2003 Media
    drwxrwxrwx 2 apple users 512 Mar 14 2002 NewsFiles
    drwxr-xr-x 2 apple users 512 Feb 20 2001 PCOC
    drwxr-xr-x 3 apple users 512 Mar 22 2002 PTG
    drwxr-xr-x 2 apple users 512 Mar 31 2000 SEPAL2000
    drwxr-xr-x 2 apple users 512 Feb 18 2001 SEPAL2001
    drwxr-xr-x 2 apple users 512 Feb 27 2003 TGN
    drwxr-xr-x 2 apple users 512 Mar 20 2000 WC
    drwxr-xr-x 2 apple users 512 May 24 2003 WWW_REPORTS
    drwxr-xr-x 2 apple users 1024 Jul 17 2001 WhyMember
    drwxr-xr-x 2 apple users 512 Nov 16 2002 about
    drwxr-xr-x 2 apple users 512 Jun 30 2003 aburningfire
    drwxr-xr-x 2 apple users 512 Nov 9 2002 alanatlasbaptism
    drwxrwxrwx 7 apple users 512 Apr 12 2003 allentown
    -rw-r--r-- 1 apple users 799712 Dec 26 2002 apples.jpg
    drwxrwxrwx 2 apple users 5120 Dec 15 14:24 articles
    drwxr-xr-x 9 apple users 512 Feb 15 20:38 bible_study_tools
    drwxr-xr-x 2 apple users 512 Nov 3 2002 biblesearch
    drwxr-xr-x 4 apple users 512 Feb 22 18:54 billtester
    drwxr-xr-x 4 apple users 512 Mar 29 2000 books
    drwxrwxrwx 31 apple users 1024 Feb 22 18:51 cgi-bin
    drwxr-xr-x 2 apple users 512 Nov 15 23:11 chinese
    drwxr-xr-x 5 apple users 512 Jun 5 2002 churches
    drwxrwxrwx 6 apple users 512 Jun 7 2003 coranto
    drwxr-xr-x 3 apple users 512 Jun 5 2002 design
    drwxr-xr-x 3 apple users 512 Dec 2 2001 easton
    drwxr-xr-x 2 apple users 512 Oct 2 21:15 fhu
    -rwxr-xr-x 1 apple users 383 Aug 16 2003 guestbook.html
    -rwxr-xr-x 1 apple users 10147 Jun 11 2002 guestbook.pl
    -rwxr-xr-x 1 apple users 388 Aug 16 2003 guestbooksign.html
    drwxr-xr-x 2 apple users 512 Oct 28 14:55 hssm
    drwxrwxr-x 5 apple users 512 Jan 9 2002 ikonboard
    drwxr-xr-x 2 apple users 512 Sep 26 10:36 images
    -rwxr-xr-x 1 apple users 2811 Jun 25 2003 index.html
    drwxr-xr-x 2 apple users 1536 Aug 2 2002 introchurch
    drwxr-xr-x 2 apple users 512 May 4 2003 isbs
    drwxr-xr-x 2 apple users 512 May 4 2003 isop
    drwxr-xr-x 2 apple users 512 Apr 13 2001 lectures
    drwxr-xr-x 6 apple users 512 Jan 25 08:42 media
    drwxr-xr-x 2 apple users 512 Nov 11 16:06 nbs
    drwxr-xr-x 2 apple users 1024 Jul 25 2002 new
    drwxrwxrwx 2 apple users 512 Aug 6 2002 newradio
    drwxrwxrwx 2 apple users 1024 Feb 12 11:16 news
    drwxrwxrwx 2 apple users 512 Aug 4 2002 newsearch
    drwxr-xr-x 3 apple users 512 Jun 2 2002 newsite
    drwxrwxrwx 2 apple users 512 Feb 12 22:48 newsprouploading
    drwxr-xr-x 2 apple users 512 Jan 15 2003 newssource
    drwxrwxr-x 4 apple users 512 Jul 25 2003 nuke
    drwxrwxrwx 4 apple users 512 Mar 1 2002 nwswiz
    -rw-r--r-- 1 apple users 3431 Dec 14 2002 org.png
    -rw-r--r-- 1 apple users 2659 Dec 14 2002 os.png
    drwxr-xr-x 2 apple users 512 Mar 15 2001 pcoc
    drwxr-xr-x 2 apple users 512 Dec 23 2001 pix
    drwxr-xr-x 2 apple users 512 Jun 14 2003 poppa
    drwxr-xr-x 2 apple users 512 Oct 6 22:24 preachers
    drwxr-xr-x 2 apple users 14848 Feb 22 00:32 radio
    drwxr-xr-x 3 apple users 512 Dec 9 22:11 read
    -rw-r--r-- 1 apple users 4118 Dec 14 2002 ref.png
    drwxr-xr-x 9 apple users 512 Jul 22 2003 reference
    drwxr-xr-x 2 apple users 512 Feb 2 2002 response
    -rw-r--r-- 1 apple users 1753 Aug 23 2003 robots.txt
    drwxr-xr-x 6 apple users 512 Aug 19 2003 roundhouse
    drwxr-xr-x 2 apple users 512 Oct 24 12:41 schiavo
    drwxr-xr-x 2 apple users 512 Jan 24 2003 search
    -rw-r--r-- 1 apple users 3190 Dec 14 2002 searchw.png
    drwxr-xr-x 2 apple users 512 Mar 31 2000 sepal2000
    drwxr-xr-x 2 apple users 512 Apr 23 2002 sepal2002
    drwxr-xr-x 3 apple users 512 Feb 13 00:35 sepal2003
    drwxr-xr-x 3 apple users 512 Feb 21 20:14 sepal2004
    drwxr-xr-x 2 apple users 1024 Aug 8 2003 songs
    -rw-r--r-- 1 apple users 43 Mar 29 2000 space.gif
    -rwxrwxrwx 1 apple users 1489827 Feb 21 09:22 stats.html
    drwxrwxrwx 3 apple users 512 Jul 25 2002 study
    drwxr-xr-x 2 apple users 512 Jul 25 2002 tellfriend
    drwxr-xr-x 2 apple users 512 Dec 27 2001 thechurch
    drwxr-xr-x 2 apple users 512 Jul 30 2002 updates
    drwxr-xr-x 6 apple users 512 Feb 23 12:27 webumake
    drwxr-xr-x 4 apple users 512 Feb 15 22:27 whatdotheybelieve
    drwxr-xr-x 2 apple users 7168 Feb 22 17:54 wisdom
    226 Listing completed.
    CWD webumake
    250 "/usr/www/users/apple/webumake" is new cwd.
    PWD
    257 "/usr/www/users/apple/webumake" is cwd.
    PASV
    227 Entering Passive Mode (209,68,52,243,209,16)
    LIST -al
    150 Data connection accepted from 68.80.181.57:53459; transfer starting.
    drwxr-xr-x 3 nobody users 512 Feb 21 01:25 firstgroup
    drwxr-xr-x 3 apple users 512 Feb 21 09:34 help
    -rwxrwxrwx 1 apple users 153 Feb 21 09:35 index.htm
    drwxr-xr-x 3 apple users 512 Feb 21 09:55 lang
    drwxr-xr-x 4 apple users 512 Feb 23 12:33 shared
    226 Listing completed.
    CWD firstgroup
    250 "/usr/www/users/apple/webumake/firstgroup" is new cwd.
    PWD
    257 "/usr/www/users/apple/webumake/firstgroup" is cwd.
    PASV
    227 Entering Passive Mode (209,68,52,243,209,17)
    LIST -al
    150 Data connection accepted from 68.80.181.57:53460; transfer starting.
    drwxr-xr-x 2 nobody users 512 Feb 21 01:25 testing
    226 Listing completed.
    CWD testing
    250 "/usr/www/users/apple/webumake/firstgroup/testing" is new cwd.
    PWD
    257 "/usr/www/users/apple/webumake/firstgroup/testing" is cwd.
    PASV
    227 Entering Passive Mode (209,68,52,243,209,18)
    LIST -al
    150 Data connection accepted from 68.80.181.57:53461; transfer starting.
    226 Listing completed.
    CWD /usr/www/users/apple/webumake/firstgroup
    250 "/usr/www/users/apple/webumake/firstgroup" is new cwd.
    RMD testing
    553 Permission denied.
    ftp_delete or ftp_rmdir: -30000 (state == RDEL_DELETING)
    PWD
    257 "/usr/www/users/apple/webumake/firstgroup" is cwd.
    PASV
    227 Entering Passive Mode (209,68,52,243,209,19)
    LIST -al
    150 Data connection accepted from 68.80.181.57:53462; transfer starting.
    drwxr-xr-x 2 nobody users 512 Feb 21 01:25 testing
    226 Listing completed.

    Posted 10 years ago #

  • Jim Matthews Administrator

    The problem is that for some reason the "firstgroup" and "testing" directories are owned by the "nobody" user account. You should ask Pair to remove them, since your account does not have the necessary permissions.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • jodiferus Member

    I had Pair delete items before ... and that solves the problem until, of course, that another cgi installation process adds other "nobody" owned account files/folders.

    Hmmmmm?

    Jody L Apple

    Posted 10 years ago #

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