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Can't find shortcut file on TimeMachine backup (9 posts)

  • Started 2 years ago by Kevin E
  • Latest reply 3 weeks ago from Jim Matthews
  • Kevin E Member

    Hi, I recently wiped my hard drive and reinstalled OS X Mountain Lion. I manually installed all my previously installed applications, so obviously my Fetch shortcut info didn't automatically transfer. However, upon trying to find the file within the Macintosh HD\Library\Preferences, I don't see a file that even remotely looks like it could be the Fetch shortcuts.

    Is this because on the newer version of OS X, the "Library" folder is not contained within the "Macintosh HD\Users\Username" directory? All the help documentation I was able to find about this same problem seemed to be about three years out of date...

    Please help!

    Thanks,
    Kevin

    Posted 2 years ago #

  • Kevin E Member

    Sorry, I should have mentioned that I was indeed searching within my TimeMachine backup on my external hard drive and could not find the file. Obviously the file wouldn't be on my local hard drive...

    Posted 2 years ago #

  • Kevin E Member

    Never mind about this. There are too many folders called "Library" on Mac OS X these days, and I hadn't realized Apple had hidden the library folder within the home folder (because I think they assume we are all idiots). I resolved the problem-- was able to restore my old shortcuts from the backup disk (on which the Library folder was also hidden...).

    Posted 2 years ago #

  • Jim Matthews Administrator

    Yes, Apple started hiding the Library folder on OS X Lion. I'm glad you were able to find the com.fetchsoftworks.Fetch.Shortcuts.plist file!

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Robert McCarson Member

    Where pray tell are they hiding it because I cannot find that plist?

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Fetch puts it in the ~/Library/Preferences folder, which is the Preferences folder inside the Library folder inside your home folder. One way to get there is to choose "Go to Folder…" from the Go menu in the Finder and enter:

    ~/Library/Preferences

    Another way is to hold down the Option key and choose "Library" from the Go menu in the Finder. Then open the Preferences folder.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Kevin E Member

    As a clarifying note: If you hadn't previously changed your settings, the Library folder will also be hidden on the TimeMachine backups. Browse through an appropriate backup using Finder (don't use the TimeMachine interface), and when you click on the home folder for that particular backup, click "Go" in the finder menu and click "Go to Folder.." then type in "Library". The folder should become visible and you should be able to look through it for the plist file.

    Posted 2 years ago #

  • Walter L. Member

    I found the com.fetchsoftworks.Fetch.Shortcuts.plist in my Time Machine backup and replaced the one in my Library Folder on my Mac but my old shortcuts are not showing when I open up Fetch.

    Posted 3 weeks ago #

  • Jim Matthews Administrator

    Hi,

    To replace the com.fetchsoftworks.Fetch.Shortcuts.plist file on OS X 10.9 or newer I would recommend the following steps:

    1) Restart your Mac
    2) Before opening Fetch, replace the com.fetchsoftworks.Fetch.Shortcuts.plist in the Preferences folder
    3) Open Fetch

    If that does not work, please send me the plist file (at bugs@fetchsoftworks.com) and I will convert it to a format that you should be able to import.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 weeks ago #

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