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Can't get file list or uplod files to server (12 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by jonnyfolk
  • Latest reply 9 years ago from Jim Matthews
  • jonnyfolk Member

    Problem seems similar to that of Lord lickorice.

    Transcript as follows:
    Fetch 4.0.3 System 0x922 Serial FETCHFL001-W06A-G08F TR
    Connecting to 66.155.17.172 port 21 (6/02/05 18:58:03)
    220 IMC-017 Microsoft FTP Service (Version 5.0).
    ADAT
    500 'ADAT This command is checking whether this server supports Kerberos or GSS security, see RFC 2228': command not understood
    USER xxx
    331 Password required for xxx
    PASS
    230-You are prohibited from posting or transmitting to this site any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under applicable law or any international treaty.

    230-We reserve the right to seek all remedies available at law and in equity for violations of these terms, including the right to block access from a particular Internet address to this site.
    230 User xxx logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,155,17,172,15,161).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)

    Any help would be gratefully received,
    regards,
    Jon

    Posted 9 years ago #

  • Jim Matthews Administrator

    It could be that the server has a firewall that blocks passive mode transfers. You could ask the server administrator to support passive mode. If that does not help, you can turn off "Use passive mode transfers (PASV)" in the Firewall section of Fetch's Preferences window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • jonnyfolk Member

    Hi Jim,

    Thanks for your response. By the time you had replied the problem seemed to have cleared itself - now it has reappeared. I have switched off the passive mode as you recommended.

    This seems to be a Fetch related problem rather than server as I have accounts on several different servers and can't get into any of them.

    Fortunately(!) I have a Windoze PC running SmartFTP and can transfer files this way but I hope you can help to find a solution to this annoying recurring problem

    regards,
    Jon

    Posted 9 years ago #

  • jonnyfolk Member

    Just an addenda - I've just downloaded CuteFTP onto my Mac, and I'm communicating ok with the server with that. Transcript:

    Fetch 4.0.3 System 0x922 Serial FETCHFL001-W06A-G08F TR
    Connecting to ftp.hostnedit.com port 21 (11/02/05 14:06:45)
    220 serverxxx.com FTP server ready
    ADAT
    500 ADAT not understood
    USER xxx
    331 Password required for xxx.
    PASS
    230 User xxx logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is current directory.
    PORT 192,168,1,100,156,10
    200 PORT command successful
    LIST
    425 Unable to build data connection: Connection refused
    ftp_list: -30000 (state == GETTING_LIST)

    regards,
    Jon

    Posted 9 years ago #

  • Jim Matthews Administrator

    Can you post a transcript from Cute FTP? Also, can you connect to ftp.fetchsoftworks.com (with PASV checked or unchecked)?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • jonnyfolk Member

    Hi Jim,

    I am accessing the server via Fetch now - this seems to be an intermittant problem.

    The next time I have difficulties I will follow your instructions and send you the information.

    thanks for your help,
    Jon

    Posted 9 years ago #

  • jonnyfolk Member

    Hi Jim,

    The problem has now returned -everything was working okay and then it just stopped. I've been unable to access for over 6 hours now (access via CuteFTP is ok).

    Here is my Fetch transcript:

    Fetch 4.0.3 System 0x922 Serial FETCHFL001-W06A-G08F TR
    Connecting to tradingdates.com port 21 (16/02/05 2:11:32)
    220 downloads.tradingdates.com NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER xxx
    331 User xxx okay, need password.
    PASS
    230-You are user #1 of 7 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.

    And CuteFTP:

    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    PWD
    257 "/" is cwd.
    QUIT
    221 Goodbye.
    Connecting to ftp.fetchsoftworks.com port 21 (16/02/05 2:18:09)
    220 fetchsoftworks.com NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER anonymous
    331 Guest login ok, send your complete e-mail address as password.
    PASS
    230-You are user #3 of 16 simultaneous users allowed.
    230-
    230 Logged in anonymously.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    PORT 192,168,1,100,221,227
    200 PORT command successful.
    LIST
    550 Cannot connect to 81.50.169.222:56803 - Connection refused.
    QUIT
    send_cmd():con_conn->Putline() returns -3155

    regards,
    Jon

    Posted 9 years ago #

  • jonnyfolk Member

    sorry - missed out the cuteftp transcript:
    Connection attempt #1:
    Looking up tradingdates.com...
    Connecting to tradingdates.com (64.235.41.85) Port 21...
    Connection established.
    220 downloads.tradingdates.com NcFTPd Server (licensed copy) ready.
    USER xxx
    331 User xxx okay, need password.
    PASS ¥¥¥¥¥¥¥¥
    530 Login incorrect.
    USER tradingd
    331 User xxxx okay, need password.
    PASS ¥¥¥¥¥¥¥¥
    230-You are user #2 of 7 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    PWD
    257 "/" is cwd.
    TYPE A
    200 Type okay.
    PASV
    227 Entering Passive Mode (64,235,41,85,146,106)
    Connection established.
    LIST
    150 Data connection accepted from 81.50.169.222:49343; transfer starting.
    226 Listing completed.
    1430 Bytes transferred in 0:00:01 at 942 Bytes per second
    Connection released.

    Posted 9 years ago #

  • Jim Matthews Administrator

    CuteFTP is using passive mode successfully, so I would recommend checking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • guest Registered Member

    I am having the EXACT same problem with the same solution (use CuteFTP) which works. I don't see a resolution for this. Are you guys still working on the problem? Any other suggestions other than the passive check?

    Posted 9 years ago #

  • jonnyfolk Member

    I have tried it in both modes in the past - it does not seem to be a solution to the problem. However I will give it a try the next time it goes down (currently it's working ok).

    Thanks,
    Jon

    Posted 9 years ago #

  • Jim Matthews Administrator

    Dan@MMSIT.net:

    Is using passive mode not working for you? In that case I'd want to compare transcripts from Fetch and CuteFTP.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

Topic closed

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