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Can't make a connection (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by guest
  • Latest reply 11 years ago from Jim Matthews
  • guest Registered Member

    I was using 4.02 on ATT dialup. Now I am using an ATT DSL. I have not tried to connect to my website in about a year. I started getting the following message...."Server Response: Server policy denies USER command on insecure connection."
    I went into Preferences and looked through the firewall settings and changed to different proxy types but now all I get is a running dog. It eventually times out. I know I have the right host, ID and password. Do I have to match an acceptable proxy setting at my host server? Could I not be even getting through my own DSL firewall?
    How do I know what the port number should be?

    Posted 11 years ago #

  • Jim Matthews Administrator

    Apparently AT&T requires use of FTP over SSL when you login to their server without being dialed into AT&T dial-up. Fetch does not support SSL; you might check out NetFinder or Captain FTP. Or try hosting your website with a different service provider.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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