Fetch Softworks

Can't make a new connection (4 posts)

• Started 15 years ago by Tim
• Latest reply 15 years ago from Scott McGuire

• Tim Member

  Dog keeps running and running then says
  Error: the file transfer server has shutdown.

  Here is the fetch transcript

  Fetch 4.0.3 System 0x1032 Serial FETCHED001-3177-J45P WS
  Connecting to ftp.arishost.com port 21 (12/4/08 11:20:06 PM)
  220 ProFTPD 1.2.5 Server ready.
  USER handcraftedfantastictoys.com
  331 Password required for handcraftedfantastictoys.com.
  PASS
  530 Login incorrect.
  Connecting to ftp.arishost.com port 21 (12/4/08 11:20:15 PM)
  220 ProFTPD 1.2.5 Server ready.
  USER handcraftedfantastictoys.com
  331 Password required for handcraftedfantastictoys.com.
  PASS
  230 User handcraftedfantastictoys.com logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood.
  PWD
  257 "/" is current directory.
  PASV
  227 Entering Passive Mode (208,64,202,164,235,58).
  LIST
  421 No Transfer Timeout (300 seconds): closing control connection.
  ftp_list: -30001 (state == GETTING_LIST)
  QUIT
  send_cmd():con_conn->Putline() returns -3155

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  In order to give you the best advice, we'd like some more information.

  Have you been able to connect to this server successfully before, and now it has stopped working? Or is this the first time you've tried to connect to the server?

  Can you connect to ftp.fetchsoftworks.com (leave the username and password blank) successfully?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Tim Member

  I have two websites that I have successfully uploaded files with fetch for the past 4 years.
  This is a recent problem that occurred within the past couple of days. I'm very discouraged I tried changing my index page through my host provider also and now I have nothing. I couldn't upload a page there either.

  Thanks

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  If you're having problems with just this particular server and have been able to access it before, you should contact the folks who run it and ask them to look into problems (especially if you tried to access it through their own services and ran into problems). Problems where a server that has been working fine suddenly stops working are almost always a problem on the server end.

  If you're having similar problems with several different servers, I would recommend trying the following:

  * Shut down your Mac.
  * Unplug your router or wireless base station.
  * Unplug your cable/DSL modem.
  * Plug the cable/DSL modem back in, and wait about a minute for it to get completely started up.
  * Then plug the router back in, and wait another minute for it.
  * Finally, start your Mac.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #