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Can't make connection (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by guest
  • Latest reply 10 years ago from krissel
  • guest Registered Member

    I was using 4.02 on ATT dialup. Now I am using an ATT DSL. I have not tried to connect to my website in about a year. I started getting the following message...."Server Response: Server policy denies USER command on insecure connection."
    I went into Preferences and looked through the firewall settings and changed to different proxy types but now all I get is a running dog. It eventually times out. I know I have the right host, ID and password. Do I have to match an acceptable proxy setting at my host server? Could I not be even getting through my own DSL firewall?
    How do I know what the port number should be?

    Mick Ridout
    m.ridout@worldnet.att.net

    Posted 10 years ago #

  • Jim Matthews Administrator

    I'd set the Proxy Type to "None" and try connecting again. After you get the error message choose "Fetch Transcript" from the Window menu and post the contents; they may include clues to the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guest Registered Member

    220-Welcome to the AT&T WorldNet (sm) Personal Web Pages FTP server 204.127.135.68
    220-You are accessing it from host 68.166.200.66
    220-at Mon Nov 24 21:53:57 2003 GMT
    220-
    220-This is the "Access from Anywhere" PWP FTP server, and is available
    220-from the general internet. However, you MUST use an SSL enabled
    220-FTP client. A list of such clients can be found at:
    220-
    220- http://home.att.net/ftp_anywhere.html
    220-
    220-For more tips on how to configure your FTP or Web Publishing
    220-software to work with Personal Web Pages@att.net, please follow
    220-the instructions on these web pages:
    220-
    220- http://www.wurd.com/eng/pwp/ftpindex.htm
    220- or
    220- http://www.wurd.com/eng/pwp/editors.htm
    220-

    Posted 10 years ago #

  • Jim Matthews Administrator

    Fetch does not support SSL. I would take a look at NetFinder or Captain FTP.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • krissel Member

    I encountered the same problem. Netfinder does work with the ATT site if you download the separate OpenSSLlib Module file, unstuff and put it in the Netfinder folder.

    Too bad, I really like Fetch. :-(

    Will continue to use it for other servers. :-)

    Posted 10 years ago #

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