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cant open data connection (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by deborah
  • Latest reply 10 years ago from Jim Matthews
  • deborah Member

    I have a status connected, however when I go to put files, I get a message of can't open data connection. What am I doing wrong? It worked fine on system 9 but my new Mac system 10.3.4 does not work with it.

    Posted 10 years ago #

  • Jim Matthews Administrator

    The first thing I'd try is choosing "Preferences..." from the Fetch menu, clicking the Firewall tab, and changing the setting of the "Use passive mode transfers (PASV)" checkbox (check it if it's unchecked, uncheck it if it's checked). Then click OK and choose "New Connection..." from the File menu to make a new connection.

    If that does not work, choose "Fetch Transcript" from the Window menu and post the contents of that window; I'll see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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