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can't open data connection (5 posts)

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  • Started 11 years ago by edhensley
  • Latest reply 11 years ago from edhensley
  • edhensley Member

    Using Fetch 4.02 & 4.03, I get that error only when using OSX 10.2x and only on HostSave servers. Other servers work fine. I have not changed settings. In fact, booting from OS9 with same Fetch settings, it works fine. This only started happening a couple of weeks ago, after working fine in OSX before that. I have message into HostSave, but hard to get through to. Anything I can do at my end?

    Posted 11 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window from Fetch 4.0.3 on OS 9 and OS X (after connecting to the HostSave server from each), so I can compare them? Choose "Fetch Transcript" from the Window menu to open the window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • edhensley Member

    [QUOTE]Originally posted by JimMatthews:
    [B]Could you post the contents of the Fetch Transcript

    Here are the contents from both attempts:

    OSX:
    **********
    Fetch 4.0.3 System 0x1020 Serial FETCHFL001-41J5-KK50 TR
    Connecting to ftp.ermasdiner.com port 21 (3/17/03 8:37:09 AM)
    220 FTP server (Version 5.310PWS/AI) ready.
    USER ermasd
    331 Password required for ermasd.
    PASS
    230 User ermasd logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (207,150,192,12,43,103)
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/" is current directory.
    ***********
    ***********
    OS9:
    ***********
    Fetch 4.0.2 System 0x922 Serial FETCHFL001-41J5-KK50 TR
    Connecting to ftp.ermasdiner.com port 21 (3/17/03 10:15:03 AM)
    220 FTP server (Version 5.310PWS/AI) ready.
    ADAT
    500 'ADAT This command is checking whether this server supports Kerberos or GSS security, see RFC 2228': command not understood.
    USER ermasd
    331 Password required for ermasd.
    PASS
    230 User ermasd logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PORT 63,187,8,44,206,148
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drwxr-xr-x 2 ermasd clients 4096 Mar 14 11:21 .sessions
    drwxr-xr-x 3 ermasd clients 4096 Mar 16 15:17 about
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:17 calendar
    drwxr-xr-x 2 ermasd clients 4096 Jan 1 1998 cgi-bin
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:17 contact
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:17 graphics
    -rw-r--r-- 1 ermasd clients 5125 Mar 16 15:23 index.html
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:17 js
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:17 links
    drwxr-xr-x 2 http 6001 4096 Mar 17 03:55 logs
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:17 miles
    drwxr-xr-x 3 ermasd clients 4096 Mar 16 15:21 photos
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 21:45 pix
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:22 reports
    drwxr-xr-x 2 ermasd clients 8192 Mar 2 02:11 stats
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:23 styles
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:23 template
    drwxr-xr-x 2 ermasd clients 4096 Mar 16 15:23 weather
    lrwxrwxrwx 1 root other 1 May 8 2002 web -> .
    226 Transfer complete.

    Posted 11 years ago #

  • Jim Matthews Administrator

    It looks like your OS X machine is using passive mode transfers (PASV), while your OS 9 machine isn't, and that your server does not like PASV. So I would recommend unchecking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences on your OS X machine. Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • edhensley Member

    On the one computer I can try right now, that fixed it. I swear that I was told by the service to be sure to USE passive, but it works with passive turned OFF. Work on all servers (not just HostSave) so far. Thanks for the solution. -eh

    Posted 11 years ago #

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