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Can't open data connection (2 posts)

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  • Started 10 years ago by sharen
  • Latest reply 10 years ago from Jim Matthews
  • sharen Member

    Here's the problem. I have checked and unchecked the box for Use Passive Mode Transfers. This is the transcript I keep getting:

    Fetch 4.0.3 System 0x910 Expires 12/21/2003 TR
    Connecting to southeastexchange.com port 21 (12/6/03 5:37:17 PM)
    220 chp-006-es Microsoft FTP Service (Version 5.0).
    USER southea2
    331 Password required for southea2.
    PASS
    530 User southea2 cannot log in.
    Connecting to southeastexchange.com port 21 (12/6/03 5:37:26 PM)
    220 chp-006-es Microsoft FTP Service (Version 5.0).
    USER southea2
    331 Password required for southea2.
    PASS
    230 User southea2 logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/southea2" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is on
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,158).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,163).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,166).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/southea2" is current directory.
    CWD /
    250 CWD command successful.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,169).
    LIST
    ABOR
    225 ABOR command successful.
    Connecting to southeastexchange.com port 21 (12/6/03 5:42:25 PM)
    425 Can't open data connection.
    220 chp-006-es Microsoft FTP Service (Version 5.0).
    USER southea2
    331 Password required for southea2.
    PASS
    230 User southea2 logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/southea2" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is on
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,172).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,173).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/" is current directory.
    PWD
    PWD
    257 "/" is current directory.
    257 "/southea2" is current directory.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,175).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,176).
    LIST
    PWD
    257 "/southea2" is current directory.
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/" is current directory.
    QUIT
    221
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    QUIT
    221
    Connecting to southeastexchange.com port 21 (12/6/03 5:52:10 PM)
    220 chp-006-es Microsoft FTP Service (Version 5.0).
    USER southea2
    331 Password required for southea2.
    PASS
    230 User southea2 logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/southea2" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is on
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,186).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,196).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/southea2" is current directory.
    Connecting to ftp.southeastexchange.com port 21 (12/6/03 5:56:44 PM)
    220 chp-006-es Microsoft FTP Service (Version 5.0).
    USER southea2
    331 Password required for southea2.
    PASS
    230 User southea2 logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/southea2" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is on
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,197).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/southea2" is current directory.
    PWD
    257 "/southea2" is current directory.
    PASV
    227 Entering Passive Mode (207,150,221,96,6,202).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/southea2" is current directory.
    QUIT
    221
    PWD
    257 "/southea2" is current directory.

    Please help.

    Posted 10 years ago #

  • Jim Matthews Administrator

    It looks like the server is behind a firewall that blocks passive mode (PASV). Could you post a transcript after unchecking "Use passive mode transfers (PASV)" in the Firewall section of Fetch Preferences and trying to connect again? I'll try to figure out what is stopping non-PASV mode from working.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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