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Cant open data connection (MAC os 9.2) (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Pililula
  • Latest reply 10 years ago from Jim Matthews
  • Pililula Member

    Hi. I've intalled Fetch 4.0.3 over a MAC OS 9.2 . I get connected to several public FTP servers through an MS ISA Server 2000 but when i want to get connected to a certain one i get the message "cant open data conection". I tested the connection with PASV mode or without it with the same result.
    I attach the log obtained:
    (it seems i get the connection but the file list does not appear)
    log:
    220 Check Point FireWall-1 Secure FTP server running on rfinterpack1 USER INTERPACK/FARMOGRAFICA@inter@200.41.67.68
    331 aftpd: FireWall-1 password: you can use password@FW-1-password PASS ************** 230-User inter authenticated by FireWall-1 authentication 230-Connected to 200.41.67.68. Logging in...
    230-220 Microsoft FTP Service
    230-331 Password required for INTERPACK/FARMOGRAFICA.
    230 230 User INTERPACK/FARMOGRAFICA logged in.
    SITE DIRSTYLE
    505 Security server forbids SITE commands. Contact admin.
    CWD /SACABOCADOS_FARMOGRAFICA/
    250 CWD command successful.
    PASV
    227 Entering Passive Mode (200,41,67,68,13,93) TYPE A 200 Type set to A.
    LIST
    425 Can't open data connection.
    PWD
    257 "/SACABOCADOS_FARMOGRAFICA" is current directory.

    Posted 10 years ago #

  • Jim Matthews Administrator

    That server probably has a firewall that blocks passive mode (which makes it very difficult to access, since most FTP clients use passive mode). I would contact the server administrator and ask them to support passive mode FTP.

    Alternatively you could try unchecking "Use passive mode transfers (PASV)" in the Firewall section of Fetch Preferences. That may not work because of your firewall, but it's worth a try.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Pililula Member

    sorry Jim, but if you read carefully my request or topic, you will see that i've already tested the pasv unchecked. Probably my english is poor as to be understood, sorry.
    Hav you any otrer idea about the possible cause?
    Thanks a lot .
    Pililula

    Posted 10 years ago #

  • Jim Matthews Administrator

    Sorry, I missed that part. Usually when PASV does not work it is because of a firewall at the server, and if non-PASV does not work it is because of a firewall at the client. It looks like you have both of these, so your only hope is to get the server administrator to allow passive mode through his firewall.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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