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Can't open Fetch (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Angela J
  • Latest reply 10 years ago from Angela J
  • Angela J Member

    When I try to open fetch, that little old puppy keeps on running but nothing happens.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Angela J Member

    .0.2 System 0x1028 Serial FETCHFL001-B524-7791 TR
    Connecting to www.nblibertybelle.co.uk port 21 (9/6/04 19:42:22)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 4 of 100 allowed.
    220-Local time is now 19:43. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    ADAT
    500 This security scheme is not implemented
    USER sr0216583
    331 User sr0216583 OK. Password required
    PASS
    230-User sr0216583 has group access to: f-users
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    PASV
    227 Entering Passive Mode (81,31,99,13,154,223)
    LIST

    Thanks for your help, Jim

    Posted 10 years ago #

  • Jim Matthews Administrator

    The first thing I'd try is unchecking the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences. If that does not work I would check to make sure that your OS X firewall is turned off (in the Sharing panel of System Preferences).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Angela J Member

    Thanks Jim. Unchecking PASV worked a treat!

    Posted 10 years ago #

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