Your best friend for file transfer.

Fetch application logoFetch

Can't see files (3 posts)

  • Started 5 years ago by YAD
  • Latest reply 5 years ago from YAD
  • YAD Member

    I had someone place a PDF file on my FTP site. When I look at it with Fetch I can't see it. When I look at it with my browser I see the file. I had a friend put a file on my FTP site and I could not see it. If I put a file on I can see it.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    I see you also sent a message to our support email address, and they're trying to help figure out the problem there, so we'll just continue to follow up with you that way.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • YAD Member

    Turns out I needed to turn on the setting, ignore file list cache.

    Posted 5 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.