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cant upload (2 posts)

  • Started 8 years ago by stillwaterstudio
  • Latest reply 8 years ago from Jim Matthews
  • stillwaterstudio Member

    been with fetch for months.....i just did an update...shut down,restart,open fetch...the window that opens in Fetch shows PDF files,2 folders and more... examples..Fetch_4.0.3.sit,Fetch_5.0.5.dmg,Fetch_5.1.1.Help.pdf......also if i drag a folder to ftp into this window i getthe following.....Fetch could not create the Folder " " because the FTP server sent an unexpected response ...check the transcript window.....help please

    Posted 8 years ago #

  • Jim Matthews Administrator

    It sounds like you are connecting to ftp.fetchsoftworks.com, which is a server that we use for testing and for distributing the files you saw.

    Instead of entering ftp.fetchsoftworks.com in the Hostname field you want to enter the hostname of your server. Your web hosting company should be able to tell you what that is.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

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