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Can't upload files (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by Aquamarine317
  • Latest reply 11 years ago from Jim Matthews
  • Aquamarine317 Member

    After successfully uploading for months, I suddenly am unable to upload files to a website server. The dog just runs until it times out. I am able to download files and navigate the directory - just can't upload. Passive FTP is checked. I haven't installed any new software or changed any settings that I can recall. I have a firewall but it doesn't prevent anything outgoing, only incoming. I had a hard drive error message recently, (There is a problem with the disk Macintosh HD. Some information may have been lost. Check any recently-used files for data loss, and use a disk-repair program on the disk.) but after running Disk FirstAid it now verifies with no errors. I've trashed Fetch preferences and re-booted. I've shut down and restarted the network router. Is there anything else that could be affecting Fetch if I lost some data? I don't know what else to try. Something has to have changed since the last time I used Fetch successfully...I just can't figure out what.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Can you upload to any servers? I would recommend trying to upload to the incoming directory on ftp.fetchsoftworks.com. When you connect leave the "User ID and Password fields blank. When you enter the incoming directory you'll see a "Permission denied" message in the file list -- you can ignore that.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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