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Can't upload files in OSX (6 posts)

  • Started 7 years ago by guest
  • Latest reply 7 years ago from Scott McGuire
  • guest Registered Member

    Previously used Fetch successfully in OS 9.2 but now in OS 10.3, I can't make a connection in Fetch 4 or 5. I keep getting an "error on password". I'm using Comcast DSL.

    Thanks

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    After you try to connect and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • guest Registered Member

    Connecting to www.solidgoldman.com port 21 (OS X firewall is off) (7/6/06 4:29:00 PM)

    Thanks!

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    It looks like the problem is that the address www.soldgoldman.com is not set up to accept FTP connections.

    I'd try connecting to:

    ftp.solidgoldman.com

    instead, and if that doesn't work, you should contact the folks who run the server and ask what the proper address to connect to is.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • brinycapers Member

    Ronnie Barnes again.... still can't upload even after changing to ftp.solidgoldman.com.

    Any other suggestions?

    Thanks

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Could you please post the transcript of when you try to connect to ftp.solidgoldman.com ?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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