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Can't upload web site (21 posts)

  • Started 5 years ago by Chris
  • Latest reply 5 years ago from Scott McGuire
  • Chris Member

    Hi,
    I have created a site in iweb, and when I try to upload it to my hosting account I get one of two messages.
    1. could not create the folder "site' because the FTP server sent an unexpexted response. Or
    2. encountered an error accessing a file or folder.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    On some servers, the files that make up your website must go in a specially named folder, for example, one named "public_html", "htdocs", or "www" - the exact name of the folder will depend on your server - and you may get errors like these if you try to upload your site to a folder other than that special folder. Usually you do not need to create this folder, it will already exist.

    If you want to send us a transcript, we will take a look and see if we have any more specific advice. To do this:

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading again.
    * Go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Chris Member

    Fetch 5.5 (5E596) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-KL4S-MLME T
    Connecting to upload.lcn.com port 21 (Mac OS X firewall is on) (24/06/2009 21:17)
    Connected to 94.126.40.133 port 21 (24/06/2009 21:17)
    220 ProFTPD 1.3.0 Server (upload.lcn.com) [94.126.40.133]
    USER cx1@mac.com
    331 Password required for cx1@mac.com.
    PASS
    230 User cx1@mac.com logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is current directory.
    Retrieved 1 items from file list cache, stored 24/06/2009 13:20
    RNFR www.livingspace-gardendesign.co.uk
    350 File or directory exists, ready for destination name.
    RNTO www.livingspace-gardendesign.co.uk/web
    550 Rename www.livingspace-gardendesign.co.uk/web: Invalid argument
    ftp_rename: 2,-30006 (state == RENAMING_FILE)
    Update check skipped at 24/06/2009 21:17 (next check after 25/06/2009 04:33)
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    QUIT
    221 Goodbye.

    Posted 5 years ago #

  • Chris Member

    Hi Scott, hope this helps.
    Chris
    Fetch 5.5 (5E596) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-KL4S-MLME T
    Connecting to upload.lcn.com port 21 (Mac OS X firewall is on) (24/06/2009 21:17)
    Connected to 94.126.40.133 port 21 (24/06/2009 21:17)
    220 ProFTPD 1.3.0 Server (upload.lcn.com) [94.126.40.133]
    USER cx1@mac.com
    331 Password required for cx1@mac.com.
    PASS
    230 User cx1@mac.com logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is current directory.
    Retrieved 1 items from file list cache, stored 24/06/2009 13:20
    RNFR www.livingspace-gardendesign.co.uk
    350 File or directory exists, ready for destination name.
    RNTO www.livingspace-gardendesign.co.uk/web
    550 Rename www.livingspace-gardendesign.co.uk/web: Invalid argument
    ftp_rename: 2,-30006 (state == RENAMING_FILE)
    Update check skipped at 24/06/2009 21:17 (next check after 25/06/2009 04:33)
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    QUIT
    221 Goodbye.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    Thanks for the transcript.

    My guess is that the problem is you're trying to upload a folder named "www.livingspace-gardendesign.co.uk" - most servers do not like folders whose names contain periods. (Unfortunately, they also almost never give you an error telling you that's the problem, as is the case here.)

    I think what you need to do is rename the site in iWeb (which is where the name for that folder is coming from), and then re-publish it to a folder, and try again. Your site in iWeb does not need to be named the same as your domain name for it to work properly.

    Here's what to try:

    * Open iWeb.
    * In the column on the left-hand side of the iWeb window, you will see a list of folders and pages. The very top item is probably a folder named "www.livingspace-gardendesign.co.uk".
    * Click on it, and after a short pause, an edit box should appear around the name.
    * Enter a new name, such as just "livingspace-gardendesign".

    Republish the site out of iWeb, and then try re-uploading, and see if that helps.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Chris Member

    Hi Scott,
    I,m running ilife 08 on OSX 10.4.11
    There aren't any folders on the top left just 'Site' Welcome page and Photo's.
    When I click on the top one Site I get a empty page. Nothing else happens, no edit box no opportunity to change the name.
    When i publish to a folder I can name that what ever I want, but it asks for the URL address which I assume has to be correct.

    Chris

    Posted 5 years ago #

  • Chris Member

    Hi Scott, the Firewall is switched on, will that effect things.

    Chris

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    No, I don't think the firewall is contributing to this problem; you can leave it on.

    When you choose "Publish to Folder" in iWeb, it asks you to choose a location (that is, folder) to store your site.

    What is the name of the folder you chose?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Chris Member

    I make a new folder called LivingSpace and it publish's to that but as soon as I open Fetch it names the folder www.livingspace-gardendesign.co.uk and I don't seem to be able to rename it. I tried making a new folder in Fetch but I get the FTP server sent an unexpexted response message.

    Posted 5 years ago #

  • Chris Member

    It keeps saying it can't connect because I don't have the required permissions

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    Fetch doesn't change the names of folders when it uploads them, so the folder named www.livingspace-gardendesign.co.uk must be coming from someplace else; either iWeb is creating it, or it's already on your server. The question is where.

    Perhaps I have misunderstood how your server is set up. Could you please do these steps, which will tell me a little bit more about how things are set up on your server? (The previous transcript, through no fault of yours, was missing a little bit of information that might be helpful.)

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Go to the View menu, and choose Refresh.
    * Go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Chris Member

    Fetch 5.5 (5E596) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-KL4S-MLME T
    Connecting to upload.lcn.com port 21 (Mac OS X firewall is on) (25/06/2009 17:51)
    Connected to 94.126.40.133 port 21 (25/06/2009 17:51)
    220 ProFTPD 1.3.0 Server (upload.lcn.com) [94.126.40.133]
    USER cx1@mac.com
    331 Password required for cx1@mac.com.
    PASS
    Connecting to upload.lcn.com port 21 (Mac OS X firewall is on) (25/06/2009 17:52)
    Connected to 94.126.40.133 port 21 (25/06/2009 17:52)
    220 ProFTPD 1.3.0 Server (upload.lcn.com) [94.126.40.133]
    USER cx1@mac.com
    331 Password required for cx1@mac.com.
    PASS
    230 User cx1@mac.com logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (94,126,40,133,231,224)
    Making data connection to 94.126.40.133 port 59360
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 3 root root 47 Apr 27 17:05 .
    drwxr-xr-x 3 root root 47 Apr 27 17:05 ..
    drwxr-xr-x 4 root root 27 Apr 27 17:05 www.livingspace-gardendesign.co.uk
    226 Transfer complete.
    CWD /
    250 CWD command successful
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (94,126,40,133,238,203)
    Making data connection to 94.126.40.133 port 61131
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 3 root root 47 Apr 27 17:05 .
    drwxr-xr-x 3 root root 47 Apr 27 17:05 ..
    drwxr-xr-x 4 root root 27 Apr 27 17:05 www.livingspace-gardendesign.co.uk
    226 Transfer complete.
    Update check skipped at 25/06/2009 17:52 (next check after 26/06/2009 03:30)
    PWD
    257 "/" is current directory.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    Thanks for the transcript. I see that the www.livingspace-gardendesign.co.uk folder is on the server; sorry for the misunderstanding earlier.

    What happens if you double-click on the www.livingspace-gardendesign.co.uk folder in the Fetch window, which will open it, and then try uploading your website?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Chris Member

    Hi Scott,
    Maybe I'm doing something wrong.After I double click my website it changes to 2 folders logs & web. do I then click 'Put' and if so what do I then choose. because everything I have chosen so far hasn't worked.

    Posted 5 years ago #

  • Chris Member

    Hi Scott,
    I double clicked web site, double clicked the folder web, highlighted Livingspace, clicked put,clicked Put again, and It did something. at the bottom of the window it says message transfer of welcomeMoz.css complete.
    What do I do now

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    Here are our standard instructions for uploading websites created in iWeb. You've already done the first few steps (publishing the site from iWeb). Please give them a try.

    1. Create a folder on your desktop with the name of your website (something like "My Website March 5").
    2. In iWeb, go to the File menu, and choose Publish to a Folder.
    3. You will be prompted to choose a folder to put your website files in. Choose the folder you created on your desktop.
    4. iWeb will export the files that make up your website.
    5. Open Fetch.
    6. Enter the information for your server into the New Connection dialog and click Connect.
    7. A new window listing the folder and files on your server appears. This is the Fetch transfer window.
    8. In the transfer window, open the folder where you want to put your website files. You can change to a different folder by double-clicking on its icon. (In your case, this would be open www.livingspace-gardendesign.co.uk and then possibly the "web" folder inside of it.)
    9. Open the website folder you created on your desktop. You will see an index.html and one or more folders.
    10. Select all of these and drag them to the transfer window of Fetch.
    11. Fetch will start uploading your files and folders. The dog cursor runs until Fetch has finished putting your files on to the server.
    12. Once Fetch has finished uploading, visit your website to make sure it looks correct.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Chris Member

    Hi Scott,
    well it all seemed to be going ok but it's not published.
    Heres the transcript to see if you can see where I've gone wrong.
    Making data connection to 94.126.40.133 port 62314
    STOR stroke_7.png
    150 Opening BINARY mode data connection for stroke_7.png
    226 Transfer complete.
    Transfer of stroke_7.png as binary data (78 bytes, 0 bytes/sec, 0:00 elapsed) completed at 25/06/2009 20:35
    PASV
    227 Entering Passive Mode (94,126,40,133,239,10)
    Making data connection to 94.126.40.133 port 61194
    STOR stroke_8.png
    150 Opening BINARY mode data connection for stroke_8.png
    226 Transfer complete.
    Transfer of stroke_8.png as binary data (94 bytes, 0 bytes/sec, 0:00 elapsed) completed at 25/06/2009 20:35
    PASV
    227 Entering Passive Mode (94,126,40,133,233,22)
    Making data connection to 94.126.40.133 port 59670
    STOR stroke_9.png
    150 Opening BINARY mode data connection for stroke_9.png
    226 Transfer complete.
    Transfer of stroke_9.png as binary data (78 bytes, 0 bytes/sec, 0:00 elapsed) completed at 25/06/2009 20:35
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (94,126,40,133,193,122)
    Making data connection to 94.126.40.133 port 49530
    STOR Welcome.css
    150 Opening ASCII mode data connection for Welcome.css
    226 Transfer complete.
    Transfer of Welcome.css as text file (6,124 bytes, 0 bytes/sec, 0:00 elapsed) completed at 25/06/2009 20:36
    PASV
    227 Entering Passive Mode (94,126,40,133,228,3)
    Making data connection to 94.126.40.133 port 58371
    STOR Welcome.js
    150 Opening ASCII mode data connection for Welcome.js
    226 Transfer complete.
    Transfer of Welcome.js as text file (2,479 bytes, 0 bytes/sec, 0:00 elapsed) completed at 25/06/2009 20:36
    PASV
    227 Entering Passive Mode (94,126,40,133,255,168)
    Making data connection to 94.126.40.133 port 65448
    STOR WelcomeIE.css
    150 Opening ASCII mode data connection for WelcomeIE.css
    226 Transfer complete.
    Transfer of WelcomeIE.css as text file (520 bytes, 0 bytes/sec, 0:00 elapsed) completed at 25/06/2009 20:36
    PASV
    227 Entering Passive Mode (94,126,40,133,205,174)
    Making data connection to 94.126.40.133 port 52654
    STOR WelcomeMoz.css
    150 Opening ASCII mode data connection for WelcomeMoz.css
    226 Transfer complete.
    Transfer of WelcomeMoz.css as text file (132 bytes, 0 bytes/sec, 0:00 elapsed) completed at 25/06/2009 20:36
    CWD /www.livingspace-gardendesign.co.uk/web/Site
    250 CWD command successful
    CWD /www.livingspace-gardendesign.co.uk/web
    250 CWD command successful
    PWD
    257 "/www.livingspace-gardendesign.co.uk/web" is current directory.
    PWD
    257 "/www.livingspace-gardendesign.co.uk/web" is current directory.
    PWD
    257 "/www.livingspace-gardendesign.co.uk/web" is current directory.
    PWD
    257 "/www.livingspace-gardendesign.co.uk/web" is current directory.

    Posted 5 years ago #

  • Chris Member

    Hi Scott,
    It's worked but it has a much longer name than I would like. www.livingspace-gardendesign.co.uk/Site/Welcome.html
    The s in site & w in welcome have to be upper case.
    I don't know if it's to do with the fact that I originally had published it to .me with ilife.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    I'm glad to hear you got the website uploaded and working!

    The address you see displayed when you go to your site is a result of how iWeb-created websites behave, and you can only make minor changes to it.

    However, this is purely a cosmetic issue. If you type in:

    www.livingspace-gardendesign.co.uk

    you arrive at your website's homepage, and that is the important part. So you can just tell everyone your website's address is www.livingspace-gardendesign.co.uk, and they will arrive at the right place. It doesn't really matter that a longer address is displayed after they get there.

    The address that is displayed in the website's address bar changes once you are at your website because of the way iWeb creates webpages; your website's index.html file really just points to a different file, buried in the folders that make up your website. That can be disconcerting, but it doesn't stop the simple address from working.

    You could change the "Site" and "Welcome.html" to use lower-case if you really wanted, and I could explain how to do that; while I think it's probably not worth worrying about, let me know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • sfjose Member

    Scott. Nicely done. I was able to follow you and that's nothing said.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi sfjose,

    Thanks!

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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