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Client can not read uploaded pdf files (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by Timoteo
  • Latest reply 11 years ago from Jim Matthews
  • Timoteo Member

    I uploaded pdf files to our printer. I called and asked how the files looked. They said I had uploaded blank-white pdf pages.
    Solution? Thanks.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Make sure you're uploading in Raw Data format. Automatic format should work as well, unless you have a suffix mapping that incorrectly identifies .pdf files as text.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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