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Connection attempt timed out (13 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 8 years ago by TBJWAPC
  • Latest reply 8 years ago from Jim Matthews
  • TBJWAPC Member

    I am having problems connecting to an FTP site. Whenever I try to connect it says that connection attempt timed out. I have checked with the server and all of the information I am entering is correct. Proxy type is set to none. If you have any suggestions that would be great.

    Posted 8 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you dismiss the error message?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • TBJWAPC Member

    Here is what was in the transcript

    Fetch 4.0.3 System 0x1038 Expires 06/02/2005 TR
    Connecting to ftp port 1 (5/19/05 10:30:08 AM)

    Posted 8 years ago #

  • Jim Matthews Administrator

    Are you entering "ftp" in the Host field of the New Connection dialog, and "1" in the Non-standard port field? You should enter the name of the server you want to connect to in the Host field; you would usually get that from the company that is selling you web hosting services. You should leave the Non-standard port number field blank.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • crlw0505 Member

    I am having a similar problem. Others can access the server, but they are on a network, whereas I'm operating on high speed cable. Does that have anything to do with it?

    Posted 8 years ago #

  • Jim Matthews Administrator

    crlw0505: Could you choose "Fetch Transcript" from the Window menu and post the contents after you see the problem?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • TBJWAPC Member

    No I am entering a totally different ftp site address but that's all that comes up when I look at the transcript. The site address that I'm entering is the site address from the server.

    Posted 8 years ago #

  • porcherc Member

    I am experiencing the same issue and have attempted the same remedies with no success.

    Connie

    Originally posted by TBJWAPC:

    I am having problems connecting to an FTP site. Whenever I try to connect it says that connection attempt timed out. I have checked with the server and all of the information I am entering is correct. Proxy type is set to none. If you have any suggestions that would be great.

    Posted 8 years ago #

  • Jim Matthews Administrator

    porcherc: Could you post the contents of the Fetch Transcript window after you see the problem?

    TBJWAPC: Could you download Fetch 5 from http://fetchsoftworks.com and try that? If it doesn't work could you post the contents of Fetch Transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • porcherc Member

    This is the message that I receive. I have attempted checking/unchecking multiple configurations. I am using Tiger w/ Fetch 5.0 and have not been able to connect.

    Connie

    -----

    Fetch could not get the file list because there was a timeout trying to establish a passive mode data connection.
    A server firewall might be blocking passive mode (PASV) transfers. Ask the server administrator for help, or try unchecking the "Use passive mode transfers" box in the General pane of the Preferences.

    Originally posted by JimMatthews:

    porcherc: Could you post the contents of the Fetch Transcript window after you see the problem?

    TBJWAPC: Could you download Fetch 5 from http://fetchsoftworks.com and try that? If it doesn't work could you post the contents of Fetch Transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • porcherc Member

    Additionally, I AM able to make a connection if I turn off the firewall.

    Connie

    Originally posted by JimMatthews:

    porcherc: Could you post the contents of the Fetch Transcript window after you see the problem?

    TBJWAPC: Could you download Fetch 5 from http://fetchsoftworks.com and try that? If it doesn't work could you post the contents of Fetch Transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • porcherc Member

    Fetch 5.0 (5A636) running on Mac OS X 10.4.1 (8B15)
    StuffIt Engine 0x800, StuffIt SDK Version 8.0.2
    Partial serial FETCHED001-E950-BE94 T
    Connecting to www.glasslinks.org port 21 (5/25/05 7:41:28 PM)
    Connected to 209.218.191.3 port 21 (5/25/05 7:41:29 PM)
    220 w2 Microsoft FTP Service (Version 5.0).
    USER glasslinks
    331 Password required for glasslinks.
    PASS
    230-Welcome to the Compuweb FTP Server!
    230 User glasslinks logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/glasslinks" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    PWD
    257 "/glasslinks" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (209,218,191,3,15,198).
    ABOR
    225 ABOR command successful.
    PORT 192,168,0,3,112,160
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    ABOR
    425 Can't open data connection.
    225 ABOR command successful.
    ftp_list: -30027 (state == GETTING_LIST)

    Posted 8 years ago #

  • Jim Matthews Administrator

    porcherc: It looks like the server does not support passive mode, and for you to use active mode you need to turn off your OS X firewall. For more information on this topic, see the "Active and Passive FTP" topic in Fetch Help.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

Topic closed

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