Connection dropping with large loading

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Fetch

dochow Member

Fetch keeps dropping my connection as I load a large .pdf

Posted 16 years ago #
dochow Member

And I tred unchecking Passive mode...still dropping connection.

Posted 16 years ago #
Scott McGuire Administrator

Hi,

If Fetch drops the connection after uploading about the same amount of a large file each time, the likely explanation is that you are out of space in your account on the server. You may want to try deleting some old files on your server that you no longer need, and seeing if that fixes the problem.

Another thing you can do is try Fetch's resume upload feature and see if it can complete the upload. If it cannot - if the resume upload cannot upload the rest of your file - that would be an indication that you are out of space in your account.

For instructions on using the resume upload feature, see the Resuming uploads topic in Fetch Help (or just click the link here).

Thanks,

Scott McGuire
Fetch Softworks

Posted 16 years ago #
dochow Member

Thanks, Scott: By re-connecting I was able to upload the PDF in small segments. I kept making new connections and got the whole PDF loaded. Now I'm uploading to the website; so far so good.

Posted 16 years ago #