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connection drops after 1.57 GB downloaded (4 posts)

  • Started 6 years ago by mader_st7
  • Latest reply 6 years ago from Scott McGuire
  • mader_st7 Member

    Hi,
    I'm downloading > 1.57GB data from my server and for some reason, fetch drops the connection after exactly at 1.57 GB, I'd tried to reconnect to the connection but failed. the error message sound something like : cannot download data: but data status OK. Have you any ideas on this

    Mahathir

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Mahathir,

    Sometimes, on very large downloads, a server glitch or a network glitch can interrupt the downloads.

    If you cannot reconnect to the server even after quitting Fetch and restarting, it may be a problem with the server - you should contact the folks who run it and have them look into it.

    If you can reconnect, and you're downloading a single large file and the download fails again, you should try the resume download feature of Fetch. It should pick up where the previous download left off, so you don't have to start over from the beginning.

    You can read more information about Resume download in the Resuming an interrupted download topic in Fetch Help (or just click the link here).

    If you're downloading a folder full of lots of files, you may want to try the Fetch Mirror command. It lets you associate a folder on the server (the one with the files you're trying to download) with a folder on your Macintosh. When you run the Mirror command, it will only download new and changed files. So if your first attempt to Mirror the folder stops in the middle, you can tell Fetch to do Mirror again, and the next attempt will pick up where the last one left off (because already downloaded files won't be "new'), instead of starting from the beginning again.

    You can learn more about the Mirror command in the Mirror window topic in Fetch Help (or click the link here).

    I hope this helps. Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • mader_st7 Member

    I tried the Mirror Command but still can't solve my problems. But I've save the transcript transaction for the connections for you to study. The transcript as follows:

    Fetch 5.2 (5C121) Intel running on Mac OS X 10.4.8 (8N1430) Intel English StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1 Partial serial FETCHEX001-A7JN-Q44V T Connecting to 192.168.1.10 port 21 (Mac OS X firewall is off) (1/17/08 11:46:27 AM) Connected to 192.168.1.10 port 21 (1/17/08 11:46:27 AM) 220 Treck FTP server ready. USER DSR10 331 User name okay, need password. PASS 230 User logged in, proceed. SYST 215 iTRON4.0 . PWD 257 "/DV/" is current directory. PWD 257 "/DV/" is current directory. TYPE A 200 TYPE Command okay. PORT 192,168,1,200,192,6 200 PORT Command okay. LIST 150 File status okay; about to open data connection. 01-15-07 12:04PM <dir> NEWCONTENTS 01-17-08 11:17AM 160 VFL_ORDER.dat 01-14-08 01:19PM 118 default.dlt 01-14-08 01:19PM 156 cuepoint.cdt 01-10-08 02:36PM <dir> 00001 01-10-08 02:39PM 30 00001.dlx 01-11-08 02:55PM <dir> 00002 01-11-08 03:49PM 32 00002.dlx 01-12-08 11:27AM <dir> 00003 01-12-08 12:30PM 32 00003.dlx 01-12-08 03:26PM <dir> 00004 01-12-08 04:25PM 32 00004.dlx 01-13-08 02:38PM <dir> 00005 01-13-08 04:07PM 34 00005.dlx 01-14-08 12:13PM <dir> 00006 01-14-08 01:19PM 32 00006.dlx 226 Closing data connection. PORT 192,168,1,200,192,7 200 PORT Command okay. NLST 150 File status okay; about to open data connection. NEWCONTENTS VFL_ORDER.dat default.dlt cuepoint.cdt 00001 00001.dlx 00002 00002.dlx 00003 00003.dlx 00004 00004.dlx 00005 00005.dlx 00006 00006.dlx 226 Closing data connection. CWD 00006 250 CWD requested file action okay, completed. PWD 257 "/DV/00006/" is current directory. PORT 192,168,1,200,192,8 200 PORT Command okay. NLST 150 File status okay; about to open data connection. Attribute.atr 000001.dvd 000002.dvd 000003.dvd 000004.dvd 000005.dvd 000006.dvd 000007.dvd 000008.dvd 226 Closing data connection. CWD 000002.dvd 550 CWD requested action not taken. TYPE I 200 TYPE Command okay. SIZE 000002.dvd 500 Syntax error, command unrecognized. PORT 192,168,1,200,192,9 200 PORT Command okay. RETR 000002.dvd 150 File status okay; about to open data connection. Unsuccessful transfer of 000002.dvd (1,732,771,800/0 bytes, 2,373,660 bytes/sec, 12:10 elapsed) stopped at 1/17/08 11:58:55 AM (error: 1,60) ftp_retrieve: 1,60 (state == RGET_RETRIEVING) Connecting to 192.168.1.10 port 21 (Mac OS X firewall is off) (1/17/08 11:59:25 AM) Connected to 192.168.1.10 port 21 (1/17/08 11:59:25 AM) 220 Treck FTP server ready. USER DSR10 331 User name okay, need password. PASS 230 User logged in, proceed. SYST 215 iTRON4.0 . PWD 257 "/DV/" is current directory. CWD /DV/00006/ 250 CWD requested file action okay, completed. PWD 257 "/DV/00006/" is current directory. TYPE A 200 TYPE Command okay. PASV 227 Entering Passive Mode (192,168,1,10,183,233). Making data connection to 192.168.1.10 port 47081 LIST 150 File status okay; about to open data connection. 01-14-08 01:19PM 282 Attribute.atr 01-14-08 12:22PM 1979649024 000001.dvd 01-14-08 12:31PM 1979649024 000002.dvd 01-14-08 12:40PM 1979649024 000003.dvd 01-14-08 12:49PM 1979649024 000004.dvd 01-14-08 12:58PM 1979649024 000005.dvd 01-14-08 01:07PM 1979649024 000006.dvd 01-14-08 01:17PM 1979649024 000007.dvd 01-14-08 01:19PM 496103424 000008.dvd 226 Closing data connection. PASV 227 Entering Passive Mode (192,168,1,10,233,102). Making data connection to 192.168.1.10 port 59750 NLST 150 File status okay; about to open data connection. Attribute.atr 000001.dvd 000002.dvd 000003.dvd 000004.dvd 000005.dvd 000006.dvd 000007.dvd 000008.dvd 226 Closing data connection. CWD 000002.dvd 550 CWD requested action not taken. PWD 257 "/DV/00006/" is current directory. PWD 257 "/DV/00006/" is current directory. PWD 257 "/DV/00006/" is current directory. PWD 257 "/DV/00006/" is current directory. CWD 000002.dvd 550 CWD requested action not taken. PWD 257 "/DV/00006/" is current directory. PWD 257 "/DV/00006/" is current directory. PWD 257 "/DV/00006/" is current directory. CWD 000002.dvd 550 CWD requested action not taken. TYPE I 200 TYPE Command okay. SIZE 000002.dvd 500 Syntax error, command unrecognized. PASV 227 Entering Passive Mode (192,168,1,10,167,111). Making data connection to 192.168.1.10 port 42863 RETR 000002.dvd 150 File status okay; about to open data connection. Connecting to USIM1.local. port 21 (Mac OS X firewall is off) (1/17/08 12:09:10 PM) Connected to 192.168.1.100 port 21 (1/17/08 12:09:10 PM) 220 USIM1.local FTP server (tnftpd 20040810) ready. USER USIM2 331 Password required for USIM2. PASS 530 Login incorrect. Connecting to USIM1.local. port 21 (Mac OS X firewall is off) (1/17/08 12:09:37 PM) Connected to 192.168.1.100 port 21 (1/17/08 12:09:37 PM) 220 USIM1.local FTP server (tnftpd 20040810) ready. USER USIM2 331 Password required for USIM2. PASS 530 Login incorrect. Connecting to USIM1.local. port 21 (Mac OS X firewall is off) (1/17/08 12:09:46 PM) Connected to 192.168.1.100 port 21 (1/17/08 12:09:46 PM) 220 USIM1.local FTP server (tnftpd 20040810) ready. USER USIM2 331 Password required for USIM2. PASS 530 Login incorrect. Connecting to USIM1.local. port 21 (Mac OS X firewall is off) (1/17/08 12:10:00 PM) Connected to 192.168.1.100 port 21 (1/17/08 12:10:01 PM) 220 USIM1.local FTP server (tnftpd 20040810) ready. USER USIM2 331 Password required for USIM2. PASS 530 Login incorrect. Connecting to 192.168.1.10 port 21 (Mac OS X firewall is off) (1/17/08 12:15:29 PM) Connected to 192.168.1.10 port 21 (1/17/08 12:15:29 PM) 220 Treck FTP server ready. USER DSR10 331 User name okay, need password. PASS 230 User logged in, proceed. SYST 215 iTRON4.0 . PWD 257 "/DV/" is current directory. CWD /DV/00006/ 250 CWD requested file action okay, completed. PWD 257 "/DV/00006/" is current directory. TYPE A 200 TYPE Command okay. PASV 227 Entering Passive Mode (192,168,1,10,207,196). Making data connection to 192.168.1.10 port 53188 LIST 150 File status okay; about to open data connection. 01-14-08 01:19PM 282 Attribute.atr 01-14-08 12:22PM 1979649024 000001.dvd 01-14-08 12:31PM 1979649024 000002.dvd 01-14-08 12:40PM 1979649024 000003.dvd 01-14-08 12:49PM 1979649024 000004.dvd 01-14-08 12:58PM 1979649024 000005.dvd 01-14-08 01:07PM 1979649024 000006.dvd 01-14-08 01:17PM 1979649024 000007.dvd 01-14-08 01:19PM 496103424 000008.dvd 226 Closing data connection. PASV 227 Entering Passive Mode (192,168,1,10,167,170). Making data connection to 192.168.1.10 port 42922 NLST 125 Data connection already open; transfer starting. Attribute.atr 000001.dvd 000002.dvd 000003.dvd 000004.dvd 000005.dvd 000006.dvd 000007.dvd 000008.dvd 226 Closing data connection. CWD 000002.dvd 550 CWD requested action not taken. QUIT 221 Goodbye. Unsuccessful transfer of 000002.dvd (1,734,059,520/0 bytes, 2,375,424 bytes/sec, 12:10 elapsed) stopped at 1/17/08 12:18:13 PM (error: 1,60) ftp_retrieve: 1,60 (state == RGET_RETRIEVING)

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    It looks like you're trying to download a single file. In that case, you should try Fetch's Resume download command once the transfer fails.

    I see you're trying to move a rather large file; have you made sure that you have enough space on the disk you're trying to download the file to?

    If you're sure you have enough space, I would try the resume download feature and see if that works to finish the download.

    If resume download doesn't work, I think it's a problem with the server, and you should contact the manufacturer of the device you're trying to download the files from.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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