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Connection Error (5 posts)

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  • Started 10 years ago by rizencreative
  • Latest reply 10 years ago from Jim Matthews
  • rizencreative Member

    I have been using FETCH for quite awhile now, and up until recently was able to attach to this server. Now I get the following error message: "Error: the server dropped the connection (it may be too busy).

    I have been able to connect to a host of other servers except this one. I have tried turning PASV on and off as a way of testing this problem. I get this error message when I have it turned off.

    Worth noting, FETCH does appear to connect, the status shows "Getting files list..." but that is as far as it will go.

    I have had others try the server from other locations and had success. Any help in this matter would be great.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window after you get the error? Do you have any firewall software enabled on your computer (such as the OS X firewall in the Sharing panel of System Preferences)?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • rizencreative Member

    Jim, I am able to post the transcript. Would this be of value to you to see? I am not running firewall software on my machine.

    Posted 10 years ago #

  • rizencreative Member

    Jim,

    Here is the FETCH transcript:

    230-###############################################

    230-# #

    230-# Welcome to the Remote Supervisor Web Site #

    230-# #

    230-###############################################

    230-

    230-

    230 User ron logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/" is current directory.
    PORT 192,168,1,100,210,98
    get_reply():con_conn->Getline() returns -3253
    ftp_list: -30014 (state == GETTING_LIST)
    QUIT
    send_cmd():con_conn->Putline() returns -3253
    Connecting to 206.207.111.25 port 21 (1/15/04 3:18:32 PM)
    220 varc-1 Microsoft FTP Service (Version 5.0).
    ADAT
    500 'ADAT This command is checking whether this server supports Kerberos or GSS security, see RFC 2228': command not understood
    USER ron
    331 Password required for ron.
    PASS
    230-

    230-

    230-

    Thank you for your help.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Can you get a file list at other servers (such as ftp.fetchsoftworks.com -- leave the User ID and Password fields blank) with PASV turned off?

    Could you try connecting to your server with PASV mode on and post that transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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