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connection refused (8 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by stellarbeams
  • Latest reply 11 years ago from stellarbeams
  • stellarbeams Member

    I've been trying to use the evaluation software but every time I try to connect I get a connection refused message. I've tried with passive mode on and off.

    Please help. I know it's not the server because I can access it with a different freeware ftp program. Unfortunately the freeware doesn't have the options that fetch does and I would really like to make this work.

    Thank You.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Could you post (or email to support@fetchsoftworks.com) the contents of the Fetch Transcript window after you see the error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • stellarbeams Member

    The message I get isn't part of the transcript window. It comes in the form of a popup that reads:

    Server response: Could not open data connection to port 8552: Connection refused.

    Under status it says connected but the file list never appears.

    Posted 11 years ago #

  • Jim Matthews Administrator

    That error is a restatement of something the server sent to Fetch, so it should be in the transcript window. To open the transcript window choose "Fetch Transcript" from the Window menu.

    You might try checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • stellarbeams Member

    As stated previously I haved tried connecting with & without the 'passive mode' box checked.

    What follows is the contents of the transcript window.

    220-=(<*> )=-.:. (( Welcome to PureFTPd 1.0.12 )) .:.-=(<*> )=-
    220-You are user number 2 of 50 allowed.
    220-Local time is now 18:26 and the load is 0.85. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.

    230-User inherent has group access to: inherent
    230 OK. Current restricted directory is /

    My evaluation version has also expired now. Is there some type of guarantee that if I purchase a license it will work?

    Posted 11 years ago #

  • Jim Matthews Administrator

    That actually isn't the transcript window, it's the server messages window. To open the Fetch Transcript window choose "Fetch Transcript" from the Window menu.

    You can keep using the trial copy until you know whether it will work. When you see the message about the trial expiring wait a few seconds and the "Next Time" button will be enabled.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • stellarbeams Member

    oops. Sorry about that. Here is the actual copy from the transcript window:

    Fetch 4.0.3 System 0x1020 Expires 12/26/2002 TR
    Connecting to 66.246.54.225 port 21 (1/9/03 6:00:18 PM)
    220-=(<*> )=-.:. (( Welcome to PureFTPd 1.0.12 )) .:.-=(<*> )=-
    220-You are user number 5 of 50 allowed.
    220-Local time is now 18:00 and the load is 0.79. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER inherent
    331 User inherent OK. Password required
    PASS
    230-User inherent has group access to: inherent
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    PORT 63,246,70,110,222,189
    200 PORT command successful
    LIST -al
    425 Could not open data connection to port 57021: Connection refused
    ftp_list: -30000 (state == GETTING_LIST)

    Posted 11 years ago #

  • stellarbeams Member

    I just tried checking passive mode again and it connected this time. Maybe my server was just being a pain in the rear all this time...?

    Posted 11 years ago #

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