Your best friend for file transfer.

Fetch application logoFetch

Connection Refused by Server (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by guest
  • Latest reply 10 years ago from Jim Matthews
  • guest Registered Member

    When I type in the host, user ID and password in the "new connection "box then hit OK this message pops up:
    "the connection was refused by the server".
    I've spoken with my server support and he says he can connect fine with that information from his computer. Why can't I?

    I did successfully transfer files a few weeks ago just after registering, now it won't work.
    Thanks for any help.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you dismiss that error message? The transcript may include clues to the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guest Registered Member

    [Thanks Jim,
    Here is the transcript.
    Terry

    Fetch 4.0.3 System 0x922 Serial FETCHED001-V4B0-YOAA WS
    Connecting to www.earth-song.ca port 21 (5/19/04 7:45:54 PM)
    Connecting to www.earth-song.ca port 21 (5/19/04 7:46:08 PM)

    Originally posted by JimMatthews:
    Could you choose "Fetch Transcript" from the Window menu and post the contents after you dismiss that error message? The transcript may include clues to the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Jim Matthews Administrator

    I'm surprised that the server support person can connect to that name; my ISP says it doesn't exist. I would double-check the name with the hosting company.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

Topic closed

This topic has been closed.