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Connection refused on my screen name, but not my mom's (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by dmwingon
  • Latest reply 11 years ago from dmwingon
  • dmwingon Member

    When I try to connect Fetch while I'm signed on to AOL with my screen name, it gives me a pop-up that says: "The connection was refused." If I connect with my mom's AOL screen name, it connects just fine.

    If it helps, I'm trying to connect to ftp.tripod.com, and the Fetch transcript window says: "Connecting to ftp.tripod.com port 21 (6/8/03 8:49:08 PM)" Please help!
    —DM

    Posted 11 years ago #

  • Jim Matthews Administrator

    Can you connect to ftp.fetchsoftworks.com (leave the User ID and Password fields blank) while signed in under your screen name?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • dmwingon Member

    No, that doesn't work. I've actually had the same problem with Internet Explorer, i.e. it doesn't work when I'm signed on with my screen name, but it does with my mom's. Maybe it's our computer.
    —DM

    Posted 11 years ago #

  • Jim Matthews Administrator

    Or it could be a problem with AOL. I would report it to them, and mention that the problem affects both Internet Explorer and Fetch (otherwise they'll tell you it's a problem with Fetch, and that they don't support using non-AOL FTP software).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • dmwingon Member

    I will. Thank you for your help.
    —DM

    Posted 11 years ago #

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